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Assistant Contract Manager (Permanent)
50000 - 55000
CHELMSLEY WOOD, WEST MIDLANDS, SOLIHULL, WEST MIDLANDS; CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...exceeded. Support the Helpdesk in achieving high levels of customer satisfaction Ensure client satisfaction levels are at a constantly high level, leading to the development of the contract to increase the portfolio/contract responsibilities. Meet with clients to establish steady lines of...
Customer Service Advisor/Customer Service Agent Cross train into Tech
21861
SOLIHULL, UK
...g. call centre, retail, helpdesk, customer success) Outstanding written and verbal communications skills Experience resolving customer queries by phone, email and chat Strong problem solving and critical thinking skills Keen interest in tech and tech savvy Able and keen to learn technology skills...
IT Change & Configuration Manager
SOLIHULL, UNITED KINGDOM
...role.Familiarity with helpdesk ticketing systems (ITSM tools).ITIL Foundation qualified.Good all-round knowledge of IT Applications/Infrastructure.Experience of CMDB Data modelling and reporting.Strong customer service orientation, good communication, teamwork, and interpersonal skills...
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IT Change & Configuration Manager
£50000/annum
SOLIHULL, WEST MIDLANDS, B90
...role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills...
Facilities Management Helpdesk Team Leader - West Midlands
£30,000
SOLIHULL, WEST MIDLANDS
Facilities Management Helpdesk Team Leader - West Midlands Stonegate Group is one of the largest pub groups in the UK with over 4000 pubs. We have a busy Facilities Management Helpdesk based in our Solihull offices, where we provide all sorts of property related support across the estate. As FM...
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Powertrain Engineer
COVENTRY, ENGLAND, UNITED KINGDOM
...facing technical helpdesk would be beneficial Calibration and controls experience is also beneficial when supported with the key essential skills. Ability to work across the whole powertrain system in terms of interacting with functional SME's is desirable. Behaviours linked to the Clients...
Helpdesk Manager (Facilities Manager) (Permanent)
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
About the Role:As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. This job is a part of the Facilities Management functional area which focuses on all...
Helpdesk Manager (Facilities Manager)
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
About the Role:As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings. This job is a part of the Facilities Management functional area which focuses on all...
Application Specialist (ERP)
NUNEATON, ENGLAND, UNITED KINGDOM
...managed through the IT Helpdesk. Ensure all critical additions to business systems are well-known and documented. Work closely with the BI Team, and other Application Specialist, to ensure all necessary data is available from ERP solutions for the Data Warehouse. Ensure a strong working...
Multi Skilled Maintenance Engineer (Permanent)
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...breakdown calls for the helpdesk and carrying out remedial work as necessary, providing feedback information to customer and helpdesk as required. Assume the role of Competent Person (mechanical) as authorised by the Authorised Person Controller. Develop and retaining knowledge of site system...
Electrician (Permanent)
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To order materials in line with...
Electrician - Nights (Permanent)
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To advise the Helpdesk where...
Electrician - Weekends
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To advise the Helpdesk where...
ELECTRICIAN (WEEKEND WORK)
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To advise the Helpdesk where...
Night Electrician
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To advise the Helpdesk where...
Night Shift Electrician
34827
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...call requests from the Helpdesk and undertake repairs as quickly and efficiently as possible. To prioritise maintenance and repair work to achieve agreed timescales and response times and in the case of major delays to liaise with your Supervisor for direction. To advise the Helpdesk where...
General Manager
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...occupancy services and helpdesk. Key to the success of this role is understanding the client's objective and instructions in relation to the property as well as establishing and managing a property strategy with a view to providing a high standard of customer service. Requirements: Due to the...
Senior Engineer - Powertrain Engineering (Contract)
COVENTRY, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...facing technical helpdesk would be beneficial. Calibration and controls experience is also beneficial when supported with the key essential skills. Ability to work across the whole powertrain system in terms of interacting with functional SME's is desirable. Behaviors linked to client...
Electrical Engineer (Mobile) (Permanent)
BIRMINGHAM, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...issued through the helpdesk within set time frames so that the customer expectations are exceeded Responsibility for other types of building services maintenance to include fabric, HVAC, mechanical and related tasks Provide callout response for the client as detailed on the callout rota...
Field Service Engineer (Permanent)
COVENTRY, CO. WEST MIDLANDS; WEST MIDLANDS (REGION); ENGLAND, UK
...customers and the helpdesk on technical and customer issues Understanding mechanical drawings Problem solve and troubleshoot in the event of difficulties arriving from an intervention. Site surveys CNC knowledge Attend training courses. Ensure work is carried out to the highest standard...
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