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Customer Relations (Complaints) Advisor
LEEDS, ENGLAND, UNITED KINGDOM
...for resolving customer complaints. These may be over the telephone, via email or by liaising in a more formal capacity with the Financial Ombudsman Service (FOS). You will be one of a number of points of contact for internal business functions as well as the FOS. Additionally. you will play a key...
Customer Relations (Complaints) Advisor
LEEDS, WEST YORKSHIRE, YORKSHIRE AND THE HUMBER
...for resolving customer complaints. These may be over the telephone, via email or by liaising in a more formal capacity with the Financial Ombudsman Service (FOS). You will be one of a number of points of contact for internal business functions as well as the FOS. Additionally. you will play a key...
Complaints Investigator
BASINGSTOKE, HAMPSHIRE
The OPRA Group has a fantastic opportunity for a Complaints Investigator to join a great team in a Financial Services company in the Basingstoke area.This is a permanent &ndash Full-Time role.Role Duties: Detailed, considered, and informed investigation and analysis of all complaints...
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WEST MIDLANDS
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We've expanded the search to "United Kingdom" to find more jobs with all your keywords
Fraud Case Investigator
, , UNITED KINGDOM
Job Description: As a Fraud Investigator, you'll be customer-focused, advancing your career in Complex Fraud & Resolution within Fraud Operations. You'll conduct independent investigations, ensuring the right outcomes to protect customers and the firm. Key Responsibilities: Conduct robust...
Mortgage Complaints Investigator
UNITED KINGDOM, , UNITED KINGDOM
...and complete all complaint activities. Generating responses which may be of a complex nature or with regard to a wide range of topics in an accurate and timely manner in adherence with policy, procedure and regulation. To act as a process and investigative expert for both simple and complex...
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Fraud Case Investigator
UNITED KINGDOM, UNITED KINGDOM
p b Job Description: /b As a Fraud Investigator, you'll be customer-focused, advancing your career in Complex Fraud & Resolution within Fraud Operations. You'll conduct independent investigations, ensuring the right outcomes to protect customers and the firm. /p p br /p p b Key...
Mortgage Complaints Investigator
UNITED KINGDOM, UNITED KINGDOM
...and complete all complaint activities. Generating responses which may be of a complex nature or with regard to a wide range of topics in an accurate and timely manner in adherence with policy, procedure and regulation. To act as a process and investigative expert for both simple and complex...
Investigator
EDINBURGH
We are supporting our client in hiring several Investigators to join their team. Our client are an independent, not-for-profit organisation that resolve any financial disputes which a business and a consumer have been unable to solve themselves. They make decisions that feel fair to both sides and...
Senior Fraud Case Handler
EDINBURGH
As a Fraud Case Investigator within the Fraud Operations team your primary focus will be on safeguarding our customers and our institution. With hundreds of dedicated individuals working around the clock, we vigilantly monitor and address any suspicious activity on our customers' accounts...
The following results don't contain all your keywords. Use a '+' in front of the most important keywords.
Associate Advocate
£16 per hour for professional time, £8 per hour for travel time
WORCESTERSHIRE & SHROPSHIRE
...or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes. /p br br p...
Matches: complaint, west midlands
Advocate
£11,150.50 per annum (£22,301 FTE)
WORCESTERSHIRE, ENGLAND
...or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes. /p br br p...
Matches: complaint, west midlands
Quality Assurance Manager
ROYAL LEAMINGTON SPA, ENGLAND, UNITED KINGDOM
...have experience with complaint handling as well as being able to identify and analyse the root cause have previous knowledge and experience of ISO requirements are willing to travel to company s other sites for internal audits Who you are: have excellent communication skills both written and...
Matches: complaint, west midlands
Senior Customer Service Representative
COVENTRY, ENGLAND, UNITED KINGDOM
...satisfaction levels. Complaint Management: Document and escalate customer complaints, ensuring timely resolution and improvement of service processes. Support Functions: Represent the Customer Service Manager in internal meetings and provide support during absences. What We're Looking For...
Matches: complaint, west midlands
Quality Supervisor
KINGSWINFORD, ENGLAND, UNITED KINGDOM
...to customer queries and complaints. To act as the Food Safety and HACCP lead for the site. To be involved in site audits and customer visits and complete internal audits including GMP. Collation of data this includes internal incidents, non-conformances, complaints etc. Complete complaint...
Matches: complaint, west midlands
Quality Assurance Manager
ROYAL LEAMINGTON SPA, MIDLANDS
...li have experience with complaint handling as well as being able to identify and analyse the root cause /li li have previous knowledge and experience of ISO requirements /li li are willing to travel to company’s other sites for internal audits /li /ul p br /p p b Who you are: /b /p...
Matches: complaint, west midlands
Building Surveyor (MRICS Qualified) - Major / Complex Loss
BIRMINGHAM, MIDLANDS
...report preparation, any complaint resolution and compliance of performance and process requirements. All claims will require appraisal reports with budget costings and recommendations. /p p Youll be an experienced Surveyor within your field and Chartered MRICS qualified. Someone who enjoys the...
Matches: complaint, west midlands
Complaints and Customer Experience Officer
BIRMINGHAM, WEST MIDLANDS
Complaints and Customer Experience OfficerThe Complaints and Customer Experience Officer will be responsible for investigating complaints in line with the company' s, Financial Conduct Authority & Financial Ombudsman Service' s procedures and guidelines.The successful...
Matches: complaint, west midlands
Customer Call adviser
£24,100 a year
COVENTRY, ENG, GB
...all stages of their complaint. As the voice of the Service we need to answer calls quickly and efficiently, being experts in relevant questioning and quick understanding through knowledge and experience to ensure a smooth journey for all our customers so that their complaints are being...
Matches: complaint, west midlands
Support Workers
BIRMINGHAM, WEST MIDLANDS (COUNTY)
...and effective complaint resolution. Collaborate with family members and carers as essential partners in our care approach. Actively combat loneliness and isolation among our Service Users.Requirements: Bring a positive attitude, passion, and a readiness to grow within...
Matches: complaint, west midlands
Public Liaison Officer
BEWDLEY, WORCESTERSHIRE
...Developing a customer complaints process and dealing with complaints in a timely manner Monitoring complaint data to identify trends and logging complaints on a monthly basis Communication with internal and external clients, PR and JCE senior management Attend and contribute to...
Matches: complaint, west midlands
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