http://www.workcircle.co.uk/ Jobs from Workcircle en-us http://www.workcircle.co.uk/images/logo-small.gif http://www.workcircle.co.uk/?query=support http://www.workcircle.co.uk/click?j=139156624&from=feed http://www.workcircle.co.uk/click?j=139156624 My client are a global company at the forefront of social media monitoring and are looking for a second line support engineer. As the successful candidate you will be joining their customer support department. I believe this role would suit a hobby programmer of a seasoned veteran of support looking for a more technical position. Your duties will include Provide 2nd-line technical support to our clients Deal with client requests, investigate and resolve issues Assist the developers to implement software enhancements and bug fixes when required Be on-call on evenings as part of a rota Skill Range You will need A technical degree that contained multiple programming-related components at any honours level Good knowledge of computer programming fundamentals, web development and databases (MySQL or similar). Knowledge of Java, Javascript, PHP or Python a strong advantage Preferably some experience in a customer facing role Great interpersonal skills and a willingness to help users A keen interest in social media Perks A company that values innovation and creativity Real opportunities to develop your career Brilliant people who are great to work with Work on small projects of your choice every other Friday Monthly and yearly bonuses Private health insurance Tax-efficient cycle to work and childcare schemes Great offices with free drinks and snacks Keywords: Sussex/ West Sussex/ 2nd line support/ 2nd-line support/ second line support/ java/ javascript/ php/ python/ support engineer/ software support/ programmer/ software engineer/ permanent Please get in touch as not to miss out on this great position. 20000.0000 Speciality: 2nd Line Support. Location: West Sussex, South East England Thu, 23 May 2013 06:26:10 +0100 http://www.workcircle.co.uk/click?j=132122449&from=feed http://www.workcircle.co.uk/click?j=132122449 Key Skills: IT, Support Engineer, Helpdesk, Graduate, Desktop support, 1st line, London, Network Support, Technician Job Title: IT Support Technician, London Salary: £19,000 - £25,000 My Client requires a 1st line desktop technician to support over 1200 users within a leading IT Support company. This will involve providing first class customer service and helping the team achieve a rapid turn around on all technical issues. The IT Support Engineer position plays a pivotal role in the successful delivery of IT Services to our clients. The IT Support Technician will seek specialist knowledge and escalate tickets to 2nd line, 3rd line and specialist engineering teams where necessary. You will be an IT graduate with a minimum of a 2:2 in an IT related discipline with excellent communication skills and a strong drive to progress your IT career. In return you will receive first class training and a competitive salary in a dynamic and fast paced environment. 19000.0000 Speciality: 1st Line Support/Helpdesk. Location: London, South East England Thu, 23 May 2013 03:27:02 +0100 http://www.workcircle.co.uk/click?j=142824595&from=feed http://www.workcircle.co.uk/click?j=142824595 Network support Engineer working within the Technical Support/Network Operations Centre. Must have a solid knowledge of:- -Network management practices and procedures. -Data networking technologies. -Wi-Fi -VOIP Must be able to provide 1st and 2nd line support to end customers, and second line support to field engineers. Good team working and communication skills, flexibility, prepared to work outside normal working hours when necessary. -Ability to work independently and as part of a team. -Ability to prioritise workload and manage conflicting demands. -Analytical skills. -Ability to communicate with customers at all levels. -Excellent customer facing skills when required. This role will suit somebody who has a background in Network Support, analysing, configuring and troubleshooting installations, ensuring service is provided in a timely and professional manner. Salary is dependant of experience Experience of using and supporting in the following technologies: Cisco Juniper (not essential but would be advantageous) Solarwinds Ethernet Firewalls Routers Wi-Fi IPT The suitable candidate will have excellent organisation skills work under pressure and to deadlines, customer care skills, enthusiastic and sound knowledge of market tools and technologies. 20000.0000 Speciality: 1st Line Support/Helpdesk. Location: Newbury, Berkshire Thu, 23 May 2013 03:16:38 +0100 http://www.workcircle.co.uk/click?j=135674872&from=feed http://www.workcircle.co.uk/click?j=135674872 Support Analyst, Windows Server 2003 / 2008, MS Exchange Server, MS Outlook, Active Directory, Clevedon, North Somerset, £25-28,000 benefits. Key Skills: - At least 4 years' IT Support experience. - At least 2 years server based experience. - Good Windows Server 2003 / 2008 experience. - Good MS Exchange Server experience. - MS Outlook and Active Directory experience. - Ideally experience supporting external customers. - Excellent English verbal and written skills. - Must be eligible to work in the UK. Desirable but not essential is any from: - Computer related degree or equivalent. - Some e-mail migration experience. - MS SQL Server, Oracle, Lotus Domino, Lotus Notes, MS IIS, MS SharePoint or Virtualization. About the Role: Our client is seeking a Support Analyst ( Windows Server 2003 / 2008, MS Exchange Server, MS Outlook, AD ). The role will be predominately office based but may involve some onsite work at customer sites. Other responsibilities include: - Manage customer migration projects either onsite or remotely. - Provide support for customer migration projects via email or telephone. - Providing support on our clients assigned products. - Keep up-to-date with relevant systems and platforms. About the Company: Our client is a small, dynamic and innovative management software vendor that is a recognised name in their field. For more information about this role please submit your CV as a word document. 25000.0000 Speciality: Systems/Support Analyst. Location: Clevedon, Avon Thu, 23 May 2013 02:55:03 +0100 http://www.workcircle.co.uk/click?j=138161374&from=feed http://www.workcircle.co.uk/click?j=138161374 2nd and 3rd Line Seibel Support Analyst - Global Company - Central London Our Client is a Global household name who are looking to recruit a Seibel Support Analyst to be based at their offices in Central London. You will be a key member of the Application Support team where you will be required to analyse requests from the business and deliver minor fixes within the Siebel application. As a Seibel Support Analyst you will be responsible for 2nd and 3rd line support of the Siebel application. The following are aspects of the role that you will be required to meet: Develop/document and present additional support processes (non-Siebel) to be used by the Application Support team Provide 2nd and 3rd line support of the Siebel application including investigation/resolution of major incidents and integration issues Perform initial impact analysis of new change requests and enhancements of the Siebel system Development of minor enhancements to the existing Siebel system in conjunction with the Siebel development team Liaison with support team and project teams to verify delivery of change requests Testing and supporting the test team in development of functional test scripts Development and implementation of data quality and cleansing initiatives Technical deployment of releases The Client requires that you have at least 3 to 5 years experience in a Siebel Analyst support role. A degree Computer Science (or equivalent) is highly desirable. The Client would like that you have the following skills and experience. Siebel 7 or above Configuration (6 months minimum) Siebel 7 or above Application Administration (Users/Views/Responsibilities/Positions/List of Values etc.) Siebel 7 or above Server Administration Basic knowledge of the Siebel database structure Basic knowledge of SQL using Microsoft SQL Server Basic knowledge of Windows Server administration The salary for this role is in the range £40K - £45K Benefits. Please send your CV in MS Word format urgently. 40000.0000 Speciality: 2nd Line Support. Location: Central London, London Thu, 23 May 2013 02:49:41 +0100 http://www.workcircle.co.uk/click?j=141098110&from=feed http://www.workcircle.co.uk/click?j=141098110 Our client, an international multi-site engineering organisation based in South Yorkshire, is now looking to recruit a Graduate IT Support Engineer to join their team. The successful candidate MUST have an IT related degree and 1-2 years experience within a 1st Line support role AND have experience of applications/database development in industry!! This post reports directly to the IT Manager, and when the IT Manager is on leave, the successful candidate will be expected to handle all arising issues and deal with them accordingly. THEREFORE, EXPERIENCE IN A SIMILAR ROLE IS ESSENTIAL! Objective:- To work as part of the IT team to provide level 2 and 3 support to end users of Company Business Systems, IT hardware and software and related equipment throughout the business, resulting in achievement of individual / team objectives (As per PDR). Responsibilities:- To provide user and hardware support, Installation and control of PC’s, applications and operating system, delivery of timely IT support to all internal customers, Cross site covering all locations, Follow group policy, interacting with colleagues in other locations / countries. Key Areas:- Hardware and User support Software licence management Application support Monitor and maintain off site backups Establish and operate helpdesk for desktop support Set-up, monitor and act upon KPI’s for IT support Establish and manage policies for Information security Skills and Attributes:- At least 1 year experience in level 2 support role Ideally Microsoft Certified Desktop Support Technician or Professional DEGREE! Understanding of Lotus Notes and other email systems Knowledge of SAP would be an advantage) Knowledge of VMware and VOIP phone system Ability to understand new software / systems quickly. Good communication skills Analytical, logical and accurate mind Ability to work under pressure and meet deadlines Current Goal - KPI’s:- Meeting agreed response times for individuals and requests Keeping to yearly budget Regular reports on Key areas 20000.0000 Speciality: Other IT & Telecoms. Location: Sheffield, South Yorkshire Thu, 23 May 2013 02:47:35 +0100 http://www.workcircle.co.uk/click?j=141097335&from=feed http://www.workcircle.co.uk/click?j=141097335 Senior Sales Support - IFA firm £20,000 to £24,000 plus benefits and bonus This firm of Independent Financial Advisors provides mainly Investment advice to HNW Private Clients. Due to growth on the Advisor side they are expanding the administration team with the recruitment of an additional sales support professional. You will be responsible for new business, servicing of existing business, technical support and liaison with providers across the full range of financial planning. The firm offers an excellent opportunity to progress, with numerous team members progressing from support to technical and then advisory positions within the firm. Equally other members of the team have been with the firm for many years in a similar role. You will have experience of working as Sales Support within a Financial Advice firm and have knowledge across the full range of Investments and Retirement Planning. JohnstonGreer is a recruitment agency covering Scotland N.Ireland that specialises in the Actuarial, Life Pension, Investment and Insurance sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services. 20000.0000 Speciality: Sales Support. Location: Aberdeen, Aberdeenshire Thu, 23 May 2013 02:46:29 +0100 http://www.workcircle.co.uk/click?j=141870388&from=feed http://www.workcircle.co.uk/click?j=141870388 Sage 200 Support Consultant for leading Surrey based solutions centre specialising in accounting and CRM software from Sage including Sage 200, Sage ERP X3, SalesLogix, Sage Construct and Sage CRM. This is a new position for a Sage 200 Support Technician, an exceptional opportunity working in a specialist team, supporting a wide range of SME clients, where your solid accounting systems knowledge and Sage 200 skills will be fully utilised. If you have strong experience of supporting Sage 200 either in an end user or consultancy environment you will want to learn more about this excellent opportunity. Working as part of the support team providing 1st line support you will need the following skills: Strong telephone, email and remote support skills gained in a Sage 200 environment Strong communication, and organisational skills An enquiring and creative mind Great problem solving skills Good team player You will be a confident, well organised, outgoing, enthusiastic person, with a thorough systematic approach to your work. The company is a leading Sage partner, part of the Sage Circle of Excellence, and a well established firm with 3 offices in the UK. They pay for ongoing training to keep your skills current on the latest in the Sage market and they also encourage personal career path development. Fantastic package along with very competitive basic salary. Please get in touch with Jake King or Carolyn MacLurg at Ambis for further details. This job was originally posted as www.totaljobs.com/JobSeeking/Sage-200-Support-Consultant-for-a-great-team_job56080080 Location: Godalming, Surrey, UK Thu, 23 May 2013 02:38:08 +0100 http://www.workcircle.co.uk/click?j=142812137&from=feed http://www.workcircle.co.uk/click?j=142812137 QA, in partnership with Microsoft have created an apprenticeship programme that equips young people with the qualifications they need for job roles such as an IT Support Technician and First Line Helpdesk Support. Company Profile : A rapidly growing worldwide Logistics company. Job Overview: To provide desktop support to internal staff, assisting them with day-to-day problems that they encounter whilst using the desktop hardware and software. Specific Requirements To provide 1st and 2nd desktop support answering support queries To take ownership of user problems and be proactive when dealing with user issues. To log all calls on the call logging system. Respond to enquiries from staff and help them resolve any hardware or software problems. Maintain a log of any software or hardware problems detected. Support users in the use of Computer equipment by providing necessary training and advice. Administer Hardware maintenance for all desktop IT equipment. Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges. To allocate more complex support issues to the IT Manager. Training to be provided: We have employers recruiting now and ready to supportyou through a 12 - 14 month IT Apprenticeship. The programme will involve hands on technical experience in the work place and extensive high quality training provided at local QA Academy. Systems and Networking Apprenticeship - Microsoft Technical Associate (MTA) City and Guilds certificate in IT Systems and Principles City and Guilds Level 3 Diploma in IT Professional Competence Minimum Requirements: You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must. Working Week: 37.5 hours (Monday Friday, 9 5:30) Future Prospects: A successful apprentice may be offered a Full-Time Junior Consultant position on completion of their apprenticeship. Full time consultants have the opportunity to progress within the company through training and varied experience to fulfil evermore senior consulting positions This job was originally posted as www.totaljobs.com/JobSeeking/763---Junior-IT-Support-Apprentice---Egham-TW20_job56132486 Location: Egham, Surrey, UK Thu, 23 May 2013 02:23:49 +0100 http://www.workcircle.co.uk/click?j=145322101&from=feed http://www.workcircle.co.uk/click?j=145322101 IT Support Engineer, South Oxfordshire, Salary £22,000 26,000 My IT Support client based near Abingdon is seeking a talented IT Support Engineer to join the rapidly growing business supporting clients across the UK. The candidate will play a key role in providing 2nd line support to a diverse range of clients that use various systems including Microsoft, Apple and Cisco. Duties and Responsibilities: 2nd line support of desktop and server hardware and software 2nd line support of network printers and devices Installing and support new server and desktop hardware and software Routine servicing and troubleshooting of Windows Server operating systems including backup and security checks Record all work using Helpdesk software Visit clients to provide support and perform various tasks as required Essential Skills: Microsoft Windows XP / 7 and Microsoft Office suites Understanding of TCP/IP networking Microsoft Windows Server technologies Active Directory and Group Policy Microsoft Exchange Server Backup and recorder systems Desirable Skills: VMware virtual infrastructure Apple Mac and IOS devices VOIP technologies Cisco IOS, TMG, Watchguard Microsoft SQL Remote Desktop Services, Citrix SAN storage BlackBerry Enterprise Server Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Each candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Champion Technical, a specialist division of Champion Employment Ltd acting as an Employment Agency Business. Please note: Only candidates with the relevant skills and experience will be contacted at this time. If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities. This job was originally posted as www.totaljobs.com/JobSeeking/2nd-Line-IT-Support-Engineer_job56290957 Location: Oxfordshire, UK Thu, 23 May 2013 01:42:16 +0100 http://www.workcircle.co.uk/click?j=145320211&from=feed http://www.workcircle.co.uk/click?j=145320211 Company profile: We have been running for 14 years now. We are an IT Support and Services company, we also supply cloud services along with hosting and collocation options from two datacenters, and assist our customers with procurements of IT assets. Duties: London based role with some travel to customer sites. Support Engineer to work on first and second line support issues for customers. The role will be both remote support and onsite support for our customers. Support will predominantly be desktop and server based. Special requirements: Role requires a personable and friendly demeanour, and a person that can communicate easily with people at all levels and abilities within an organisation. Person also needs to be a team player, both within the organisation and with customers. Training to be provided: Microsoft Technical Associate (MTA) City Guilds Certificate in IT Systems and Principles City Guilds Level 3 Diploma in IT Professional Competence Expected Apprenticeship Duration: 12 months Skills Required: A passion for technology, good communication skills and good organisational skills. Personal Qualities: An enthusiastic and professional attitude. Commitment to learning new skills Qualifications Required: You must have at least 5G.C.S.E Grades(C and above) or equivalent, Maths and English is a must. This job was originally posted as www.totaljobs.com/JobSeeking/533---Support-Engineer-Apprentice---West-London-W14_job56287685 Location: West London, London, UK Thu, 23 May 2013 01:40:45 +0100 http://www.workcircle.co.uk/click?j=144453493&from=feed http://www.workcircle.co.uk/click?j=144453493 Overview Provide technical assistance to our customers in the use of our proprietary software products. Answer questions and resolve software queries to our customers via telephone, email, web meetings and on occasion, at the customer premises. The person will work as part of a small support team servicing the needs of those customers. Requirements The individual will be customer focussed, patient, be able to work under pressure and keen to learn. Good knowledge of common office software applications such as Microsoft Word, Excel and Outlook is required. Job Function The role will involve being a point of contact for our software users requiring assistance, support and advice on using our products. Responsibilities Customer Support Receive user support emails and phone calls and deal with accordingly, in a professional, timely and empathetic manner Log all client contact onto our email/CRM system Log and report issues including software failures, bugs, etc. Report progress on any bug fixes and software patches to users where appropriate Software Learn and keep up to date with software developments for all products Liaise with the Client Services Manager regarding progress of new functionality, patches and bug fixes Process updates to indexed suppression data Be aware of industry developments that may affect the software or the company (Data protection, postal deregulation, industry suppression files etc) Feedback suggestions and recommendations from users about potential new features and functionality This job was originally posted as www.totaljobs.com/JobSeeking/Software-Support-Assistant-with-The-Software-Bureau-Limited-485_job56234455 Location: Croydon, Surrey, Surrey, UK Thu, 23 May 2013 01:27:49 +0100 http://www.workcircle.co.uk/click?j=144452465&from=feed http://www.workcircle.co.uk/click?j=144452465 Company profile Asuccessful IT Servicescompany in the heart of central London offering Exceptional IT Support to small and medium sized businesses with a fantastic team of technical and support staff who are committed to their customers and company culture. Job Overview Support Consultant has responsibility for the on-site support provision as part of the Infrastructure Services Systems Management group. Responsibilities include: Management of intranet web systems on site Knowledge and management of Windows 2003/8 systems on site Administration of Users and Active Directory accounts Maintaining consistent availability of the systems deployed at the customer sites within SLA. Following the working practices within the Support environment. Providing customer liaison to ensure the smooth running of the support function Escalation of any issues to the On Site Support Manager You must Demonstrate technical awareness and reliability Posses the ability to Get Things Done Be an effective communicator and motivator Be Goal Oriented This job was originally posted as www.totaljobs.com/JobSeeking/Support-Consultant-Apprentice-in-London-791_job56233235 Location: Central London / West End, London, UK Thu, 23 May 2013 01:26:13 +0100 http://www.workcircle.co.uk/click?j=133724932&from=feed http://www.workcircle.co.uk/click?j=133724932 Technical Support Advisors North London £19,900 to £20,400 per annum a performance bonus of up to 25% of salary Would you like to be a Technical Support Advisor for one of the UK’s fastest growing companies? Do you want to work for a FTSE 250 company that still has a strong family feel and sense of fun, when we are not working hard! Well, Telecom Plus Plc, trading as the Utility Warehouse, is all of this and more. We are the UK’s only fully integrated provider of a wide range of competitively priced utility services, spanning both the communications and energy markets and our growth is based upon 'word of mouth’ recommendations. And grow we do, because we are passionate about excellent customer service and this is a passion that we expect from every member of our team. We pride ourselves on providing outstanding technical support coupled with fantastic customer service, which is why we keep winning all these Which! Awards and why we are looking for outstanding Advisors! We are recruiting Technical Support Advisors who share our enthusiasm for providing an excellent level of Technical Support, coupled with an equally high level of customer service, and can deliver this with a personal touch. Our Advisors are ambassadors for our Company and we are looking for people who have: A good knowledge of BT’s network and infrastructure as well as IP Stream, SMPF, LLU (local loop unbundling), Landline, Mobile VOIP services A good knowledge of e-mail clients such as Outlook, Outlook Express, Mac Mail, Windows Mail A great 'can do’ attitude and 'customer first’ approach The ability to take ownership and use initiative A genuine interest in engaging with customers and colleagues alike A good attention to detail and problem solving skills Good numeracy and literacy skills Excellent communications skills - including the ability to rapidly establish good working relationships with our customers and partners A basic knowledge of Excel and Word Your Role will include: Acting as 1st and 2nd line technical support for our customer base and internal departments Troubleshooting customer issues relating to our Internet, Landline, Mobile, VOIP and Internet Security services Supporting e-mail, webmail and web space services for our customers and partners. Our opening hours are Monday to Friday between 8am and 8pm and 9am to 4:30pm on Saturdays and our Technical Support Advisors work on a rotating shift pattern during these times. Other benefits include: Share Options 25 days holiday Bank Holidays Discretionary Christmas bonus Contributory pension scheme 20% discount on Utility Warehouse Utilities Life assurance Childcare Vouchers Free car parking Cycle to Work Scheme Employee Assistance Programme Performance based progression scheme If you think this could be you, and that you would enjoy working in a busy technical call centre with a passion for both excellent technical support and customer service, then you could be right for us. And if that’s the case, we look forward to receiving your application! So if you wish to be considered for this superb opportunity and you are eligible to work in the UK, click apply. 19900.0000 Speciality: 1st Line Support/Helpdesk. Location: North West London, London Wed, 22 May 2013 03:34:28 +0100 http://www.workcircle.co.uk/click?j=140963939&from=feed http://www.workcircle.co.uk/click?j=140963939 Do you have a proven work history in Client Support Administration with good organisational skills and customer support and have excellent Administrative and Organisational skills? Founded in 1999, Bis-Web is a fast growing technology group. Through our development brands of peoplesolutions and ClearView, we provide leading edge internet and intranet business solutions to a client portfolio of major UK FTSE, European and Global organisations. Working across both private and public sectors, we have built an enviable reputation for excellence and innovation. A varied and challenging role, the successful candidate will be a confident communicator and will become a key member of the client support team, with the following key duties: To provide efficient and accurate administrative support to the Head of Operations and team Computer literate in Microsoft Office, Word and Excel Demonstrates close attention to detail Maintain a high level of Customer Service for all support queries Undertake system test/change request management to ensure that system changes are applied effectively Effective liaison with other internal client and technical team members to ensure clear communication with end clients. The ideal candidate will be confident and proactive and have a positive 'can do’ attitude. Additionally, excellent communication skills, both written and verbal, with accuracy and attention to detail, would be ideal alongside an ability to deal with people across all levels. 0.0000 Speciality: 1st Line Support/Helpdesk. Location: Bicester, Oxfordshire Wed, 22 May 2013 02:51:47 +0100 http://www.workcircle.co.uk/click?j=142669699&from=feed http://www.workcircle.co.uk/click?j=142669699 1st / 2nd Line Support Location: Taunton Our client requires an enthusiastic and professional IT Support Technician to join their technical team. This is a fantastic position for an IT Support Analyst looking to further their career with a company that supports development and training with the latest technologies Responsibilities The successful support Analyst with have previous experience on a Service Desk or Help Desk with a focus on customer service. The successful Support Analyst will be responsible for solving desktop and server (hardware and Software) issues in a timely fashion whilst providing a friendly, helpful service to staff. Skills Desktop and printer support experience including installation and configuration Solid experience in Windows XP/7, Microsoft servers, wireless networks, firewalls and cloud based applications. Travel to other offices will be required so a driving licence is essential If you are looking for a new challenge with a company that will support your career development please apply below 0.0000 Speciality: 1st Line Support/Helpdesk. Location: Taunton, Somerset Wed, 22 May 2013 02:50:27 +0100 http://www.workcircle.co.uk/click?j=140131474&from=feed http://www.workcircle.co.uk/click?j=140131474 2nd and 3rd Line Seibel Support Analyst - Global Company - Central London Our Client is a Global household name who are looking to recruit a Siebel Support Analyst to be based at their offices in Central London. You will be a key member of the Application Support team where you will be required to analyse requests from the business and deliver minor fixes within the Siebel application. As a Siebel Support Analyst you will be responsible for 2nd and 3rd line support of the Siebel application. The following are aspects of the role that you will be required to meet: Develop/document and present additional support processes (non-Siebel) to be used by the Application Support team Provide 2nd and 3rd line support of the Siebel application including investigation/resolution of major incidents and integration issues Perform initial impact analysis of new change requests and enhancements of the Siebel system Development of minor enhancements to the existing Siebel system in conjunction with the Siebel development team Liaison with support team and project teams to verify delivery of change requests Testing and supporting the test team in development of functional test scripts Development and implementation of data quality and cleansing initiatives Technical deployment of releases The Client requires that you have at least 3 to 5 years experience in a Siebel Analyst support role. A degree Computer Science (or equivalent) is highly desirable. The Client would like that you have the following skills and experience. Siebel 7 or above Configuration (6 months minimum) Siebel 7 or above Application Administration (Users/Views/Responsibilities/Positions/List of Values etc.) Siebel 7 or above Server Administration Basic knowledge of the Siebel database structure Basic knowledge of SQL using Microsoft SQL Server Basic knowledge of Windows Server administration The salary for this role is in the range £40K - £45K Benefits. Please send your CV in MS Word format urgently. 40000.0000 Speciality: 2nd Line Support. Location: Central London, London Wed, 22 May 2013 02:47:20 +0100 http://www.workcircle.co.uk/click?j=136319750&from=feed http://www.workcircle.co.uk/click?j=136319750 2nd Line Support Engineer - Wintel, Microsoft Exchange, NetApps - Essex - £35,000 A new position has just been created for a 2nd Line Support Engineer to join my client based out of their Essex headquarters. The ideal Support Engineer will have experience working in a service provider environment and be experienced with both Wintel and Exchange environment, whilst experience with NetApps is highly desirable. The successful Support Engineer will be experienced with: Microsoft Server 2003, 2008, Microsoft Exchange 2003, 2007, 2010, Active Directory, Cisco switching and routing and TCP/IP. The successful Support Engineer will be joining a growing 2nd Line team and be happy working in a team environment but also taking accountability for their own tasks. My client is looking for a creative thinker with a passion for finding solutions whilst providing excellent customer service. 30000.0000 Speciality: Desktop Support. Location: Basildon, Essex Tue, 21 May 2013 08:51:51 +0100 http://www.workcircle.co.uk/click?j=136319751&from=feed http://www.workcircle.co.uk/click?j=136319751 2nd Line Support Engineer - Citrix, VMware - Essex - £35,000 A new position has just been created for a 2nd Line Support Engineer to join my client based out of their Essex headquarters. The ideal Support Engineer will have experience working in a service provider environment and be experienced with both Citrix and VMware. The successful Support Engineer will be experienced with: Microsoft Server 2003, 2008, Cisco switching and routing and TCP/IP, Firewalls, Storage - NAS and VAN, VMware ESXi 4.0, 4.1, 5.0 and Citrix Xenapp. XenDesktop. The successful Support Engineer will be joining a growing 2nd Line team and be happy working in a team environment but also taking accountability for their own tasks. My client is looking for a creative thinker with a passion for finding solutions whilst providing excellent customer service. 30000.0000 Speciality: Desktop Support. Location: Basildon, Essex Tue, 21 May 2013 08:51:51 +0100 http://www.workcircle.co.uk/click?j=142525837&from=feed http://www.workcircle.co.uk/click?j=142525837 Second Line Support Technician My client are looking a 2nd Line Support Technician. You will be working within a team supporting online software products. You will be responsible for supporting clients in both their use of the platform and in the implementation of new installations. You will also play a role in shaping the future development of the product and will have the opportunity to assist with the development of support tools. The second line support technician requires knowledge of SQL, PHP and XML. You will also have experience using the command line within Linux operating systems. As part of this role you will be responsible for handling second tier support requests, either directly from clients or escalated by the first tier support team. You will also be responsible for the configuration of the software platform (including remote equipment) and imports of client data using pre-existing tools. You will also support the clients with any other issues or advice as required Key Responsibilities: Supporting clients with any issues that occur relating to the implementation Handling support requests both directly from clients or escalated by other members of the support team. Liaising with the development team to resolve any issues/bugs that are identified Coordinating and project managing the implementation of the software platform with clients (including timely delivery of key milestones) Supporting the field sales team by sharing knowledge and experience to address client requests Communicating with clients verbally, face-to-face and via email 24000.0000 Speciality: 2nd Line Support. Location: Peterborough, Cambridgeshire Tue, 21 May 2013 02:55:03 +0100 http://www.workcircle.co.uk/click?j=140838003&from=feed http://www.workcircle.co.uk/click?j=140838003 IT Support Analyst - c£42-45000 Liverpool St, London City Based Professional services firm at Liverpool street now seek an IT Support Analyst to join the IT team supporting 100 staff. The post-holder will take a lead role in the administration of the firm’s MS Active Directory and Exchange infrastructure. Working in a small team comprising the IT Manager, Assistant IT Manager (Support) and Assistant IT Manager(Technical), he/she will also assist with desktop support, systems maintenance and administration, development of Document Management system and potentially including a role in the development and planning of other new IT systems. Key Responsibilities As well as the administration of Active Directory and Exchange, the Support Analyst will assist in the following areas of work: - Management, operational effectiveness and data security of the firm’s computer systems, data networks, telecommunications systems, audio-visual facilities and electronic office equipment (e.g. photocopiers, fax machines and dictation systems) - Desktop support to the firm’s IT user base - Input on new systems developments which could enhance the operational effectiveness and efficiency of the firm - Systems administration of the firm’s network systems and components - Undertaking the tasks of any other member of the IT Department where required to do so by reason of staff absence or in an emergency. Person Specification The post-holder will have effective interpersonal skills and strong organisational abilities. He or she will also have a real interest in the subject and be proactive in suggesting how IT can be used to improve/ enhance the effectiveness of business functions within the firm. He/she will need a collaborative style and be able to work as an effective team member: candidates will be expected to demonstrate their skills in these areas at interview. The following skills, experience and attributes are also required: To apply for this position please click on the button and submit your CV and cover note to Joe Neilson. Important Notice It is Career Legal’s policy, as a matter of courtesy, to respond to all applications within three working days. However because of the volume of applications, we are sometimes unable to respond to individual candidates. If we have not contacted you within three working days your application has been unsuccessful and your details have not been retained. Please apply for any other position that you may see in the future. Thank you. Career Legal is a Recruitment Agency and is advertising this permanent vacancy on behalf of one of its Clients. 42000.0000 Speciality: Other IT & Telecoms. Location: City Of London, London Tue, 21 May 2013 02:47:23 +0100 http://www.workcircle.co.uk/click?j=138843413&from=feed http://www.workcircle.co.uk/click?j=138843413 Job Description As the Product Support Technician for the EMEA region of this global company, you will be required to align yourself with thecompany's global product support strategy and goals.Providing World Class product and service support to all direct customers and authorised distributors. This position will require innovative strategic thinking, backed by well rounded global support experience. Further, it requires exemplary multi-tasking support skills with the ability to also lead and execute strategic projects in a timely manner. This position will be based at the sales office and some travel will be required when conducting repairs in the field throughout EMEA. Person Specification You will be educated to Degree level or equivalent and have previous customer support and product service experience, ideally within a medical device company . It is important to have excellent interpersonal skills, be well organised with good attention to detail, and strong oral and written communication skills. A valid driver's licence is required and the ability to travel to EMEA countries. Ideally you will be fluent in one or more of the following languages, French, German and Spanish Reed Specialist Recruitment Limited is an employment agency and employment business 30000.0000 Speciality: IT Sales Post Sales Support. Location: Gatwick, West Sussex Tue, 21 May 2013 02:46:02 +0100 http://www.workcircle.co.uk/click?j=138843412&from=feed http://www.workcircle.co.uk/click?j=138843412 Job Description As the Product Support Technician for the EMEA region of this global company, you will be required to align yourself with thecompany's global product support strategy and goals.Providing World Class product and service support to all direct customers and authorised distributors. This position will require innovative strategic thinking, backed by well rounded global support experience. Further, it requires exemplary multi-tasking support skills with the ability to also lead and execute strategic projects in a timely manner. This position will be based at the sales office and some travel will be required when conducting repairs in the field throughout EMEA. Person Specification You will be educated to Degree level or equivalent and have previous customer support and product service experience, ideally within a medical device company . It is important to have excellent interpersonal skills, be well organised with good attention to detail, and strong oral and written communication skills. A valid driver's licence is required and the ability to travel to EMEA countries. Ideally you will be fluent in one or more of the following languages, French, German and Spanish Reed Specialist Recruitment Limited is an employment agency and employment business 30000.0000 Speciality: IT Sales Post Sales Support. Location: Gatwick, West Sussex Tue, 21 May 2013 02:46:02 +0100 http://www.workcircle.co.uk/click?j=140693561&from=feed http://www.workcircle.co.uk/click?j=140693561 Product Support Specialist - SAP Global Organisation, with offices in more than 15 countries Fantastic Opportunities for further progression Modern offices Exciting and rewarding work Immediate start available A rare opportunity for an experienced technical support specialist to use their strong customer care and troubleshooting skills within an outstanding organisation The Company: Worldwide leaders in the automation processes, particularly relating to documentation automation. For example Matching Documents against information using ERP Systems (SAP, Oracle) Date entry (from paper or electronic documents), sorting documents, and approval workflows. Due to a healthy order book and continued ambition the company are looking to grow the work force in the Milton Keynes office. They require a highly commited technical support specialist (1st and 2nd line) with a good knowledge of SAP interactions and basic ABAP development understanding along with a truly outstanding customer first approach. The Requirements: The role calls for someone with strong customer care skills, ideally working in or with ERP, Document Processing, or Accounts and Accounts Payable technical or help desk environments. A solid understanding of SAP and an appreciation of ABAP coding is vital as the company’s bespoke software is integrated with SAP on client sites. Support will be regarding interface issues, configuration problems, and unexpected behaviours etc. The company's whole culture is based around an extraordinary commitment to customer satisfaction so the right person will demonstrate very strong skills in this regard, and the role will allow considerable scope for the individual to take necessary measures to resolve issues and improve client satisfaction. Career progression is very strong. The ideal candidate will be fast-tracked into a Team Leadership role and previous hires have been trained up to consultancy roles in the company Skills Breakdown: Proven helpdesk technical support background Solid SAP and SAP module support skills Trouble shooting and incident management Some understanding of ABAP development and ABAP code The ability to work with a shifting and demanding workload whilst maintianing focus on customer satisfaction The Package: Starting Salary range £25k to £33k Fantastic Opportunities for further progression Modern offices Excellent company to work for Immediate start available The company has an excellent benefits package, including Health Insurance, Life Assurance, Pension etc. The salary is dependant on experience. If you are an experienced technical support professional with very well developed customer care skills and good SAP knowledge along with an understanding of ABAP development, get in touch with Paul at North Point today to find out more. 28000.0000 Speciality: CRM. Location: Milton Keynes, Buckinghamshire Sun, 19 May 2013 02:46:05 +0100 http://www.workcircle.co.uk/click?j=139770232&from=feed http://www.workcircle.co.uk/click?j=139770232 Linux Support Engineer Are you a senior Linux Support Engineer and looking to take a stand and progress your career? My client is offering a fantastic opportunity to join an ever growing team as a Linux Support Engineer My Client has ambitions to implement the most advanced IT infrastructure in its sector, and they are currently seeking permanent second line support technicians to expand an already significant team maintaining our systems. Main role is to provide support for both hardware and software applications, with a particular focus on the bespoke professional applications used throughout the firm, and to assist with any consultancy projects/client assignments which the department is involved with. Challenges we currently face include, but are not limited to:- GPU Clustering SQL Clustering Rapidly growth SANs and connectivity Resiliency Progression toward 24 hour support Areas of Responsibility Provide support on the network Windows 7, Windows 2008, Linux environment Provide support on the Browser and Desktop based corporate dashboards. PC setup and installation Network administration including record keeping Involvement in applications development work as appropriate Essential skills Linux OS (SUSE, Debain, Redhat) Windows Desktop OS Deployment Windows 2008 Server MS Office Suite MySQL MS Exchange LAN/WAN Networking TCPIP Working knowledge of network and PC Active Directory DNS and DHCP Desirable skills Fluency in one or more foreign languages Love of football Good knowledge of Satellite equipment Circa £30,000 + 30% bonus (£9000) + 30 days holiday + healthcare + pension + free training + certifications paid for. Key words: Windows Desktop OS, Windows 2008 Server, MS Office Suite, Good knowledge of browser based applications, Active Directory, MS Exchange, MS Performance Monitor, Group Policies, Linux (SUSE, Debain, Redhat), Technical Support, operating systems, 2 nd line support, 3 rd line support, 1 st line support This job was originally posted as www.totaljobs.com/JobSeeking/Linux-Support-Engineer_job55905974 Location: North West London, London, UK Sun, 19 May 2013 02:28:43 +0100 http://www.workcircle.co.uk/click?j=140572117&from=feed http://www.workcircle.co.uk/click?j=140572117 1ST LINE / 2ND LINE HELPDESK SUPPORT ENGINEERS - NIGHT/EVENING SHIFTS LOCATION: WATFORD HOURS: Choice of Shifts: M-F 9am -6pm OR 6pm-2am OR 2am-10am CLIENT My client is a rapidly expanding IT Services provider with operations in Hertfordshire, London, New York and Dubai providing IT Support Services to the high-end Retail and Hospitality Sector working with Private Members Clubs, Restaurants and Fashion houses. Due to consistent contract wins they urgently require a number of senior 1st Line / 2nd line (possibly 3rd line) support engineers for both their busy help-desk, escalations and on-site client support teams. They are looking for fresh talent with a zeal to grow and quickly grasp new technology. In return they offer a very competitive package an annual training budget for each engineer and real career prospects. JOB PURPOSE As one of the 1st Line / 2nd Line Support Engineers on the Helpdesk you will be providing IT Network infrastructure support services to UK International clients whilst always representing the company's high standard of customer service. Daytime 9am-6pm for UK support and nightime shifts of 6pm-2am/2am-10am for International client support. These roles are intended for the busy Help Desk although on occasion opportunities arise to visit clients for small projects and to provide on-site support. KEY RESPONSIBILITIES AND DUTIES Support clients via help-desk and occasionally onsite across desktop, server, network, printer and comms related issues. Building, installation, configuration, migration where necessary Follow department processes, procedures and policies. When onsite carry out Preventative Maintenance on client IT systems. Maintaining and managing a log of software and hardware issues from clients. Ensuring client documentation is kept up to date at all times. Building rapport with suppliers and clients. Manual handling of all hardware equipment when onsite. To carry out any other duties that are within the employee’s skills and abilities whenever reasonably instructed. KEY REQUIREMENTS 3-5 years experience technical support across desktops, servers and networks Desktop xp-7 support experience (build, configure and support etc.) AD / Active Directory support experience Exchange 2003-2010 knowledge/experience (migration/installation/build/configure/support etc.) Knowledge of corporate Antivirus and Symantec Backup Exec Mobile Device support experience (Iphones, ipads, blackberry, android and other mobile devices) Terminal Services/Remote Desktop services deployment and support Disaster Recovery solutions install and support Network - routers, firewalls, switches config and support Server 2000-2008r2 knowledge/experience DESIRABLE Any IT Services / Managed Services Provider background or general multi-site support experience a bonus Any Apple Mac knowledge supporting imacs, iphones, ipads etc. a bonus Any Migration/Deployment/rollout projects experience a bonus Any experience building MS Servers in a production environment (live servers) a bonus. Any experience of Exchange Info Stores and/or SMTP Logs a bonus. 20000.0000 Speciality: 2nd Line Support. Location: Watford, Hertfordshire Sat, 18 May 2013 07:29:13 +0100 http://www.workcircle.co.uk/click?j=138577480&from=feed http://www.workcircle.co.uk/click?j=138577480 2nd and 3rd Line Seibel Support Analyst - Global Company - Central London Our Client is a Global household name who are looking to recruit a Siebel Support Analyst to be based at their offices in Central London. You will be a key member of the Application Support team where you will be required to analyse requests from the business and deliver minor fixes within the Siebel application. As a Siebel Support Analyst you will be responsible for 2nd and 3rd line support of the Siebel application. The following are aspects of the role that you will be required to meet: Develop/document and present additional support processes (non-Siebel) to be used by the Application Support team Provide 2nd and 3rd line support of the Siebel application including investigation/resolution of major incidents and integration issues Perform initial impact analysis of new change requests and enhancements of the Siebel system Development of minor enhancements to the existing Siebel system in conjunction with the Siebel development team Liaison with support team and project teams to verify delivery of change requests Testing and supporting the test team in development of functional test scripts Development and implementation of data quality and cleansing initiatives Technical deployment of releases The Client requires that you have at least 3 to 5 years experience in a Siebel Analyst support role. A degree Computer Science (or equivalent) is highly desirable. The Client would like that you have the following skills and experience. Siebel 7 or above Configuration (6 months minimum) Siebel 7 or above Application Administration (Users/Views/Responsibilities/Positions/List of Values etc.) Siebel 7 or above Server Administration Basic knowledge of the Siebel database structure Basic knowledge of SQL using Microsoft SQL Server Basic knowledge of Windows Server administration The salary for this role is in the range £40K - £45K Benefits. Please send your CV in MS Word format urgently. 40000.0000 Speciality: 2nd Line Support. Location: Central London, London Sat, 18 May 2013 03:04:07 +0100 http://www.workcircle.co.uk/click?j=139592456&from=feed http://www.workcircle.co.uk/click?j=139592456 Our Client is a business-led consultancy and software developer, serving the mid-market. Its consulting services are backed by 90 accredited consultants, who operate nationally out of 11 offices in the UK and Ireland. Our client is one of a select group of UK software vendors to have achieved Microsoft Gold Certified Partner status Job role: You will provide telephone and remote support for our HR software products. You will respond to enquiries from our customers received by telephone, email and other media, and you will be offering solutions in an efficient and pleasant way whilst maintaining high levels of professionalism and confidentiality. Sometimes more detailed investigations will require you to work with other members of the team to identify and resolve problems. You will be part of a highly skilled team of support professionals that have a focused approach to delivering exceptional customer service. You will handle every support situation in the same way that you would expect if it were you calling in for assistance, plus a little more. Customer retention is one of the biggest drivers to their success and this success is reliant on your professional approach. You will work within a small team of professionals whose primary aim is to support our HR products. Your team will be part of a larger group of support staff who cover the wider range of business applications supplied Skill requirements: Previous experience working for a software organisation desired Previous experience of working in a support department Experience with SQL scripting essential, knowledge of views desired Accomplished user of Microsoft Office Very IT literate Knowledge of HR software desired Effective communication via telephone and email Effective customer service skills The ability to share knowledge with team members to improve overall effectiveness Ability to manage time efficiently and effectively Ability to work in both self-managing and team environments Committed to delivering and maintaining high standards Ability to research and own an issue to resolution Ability to plan and organise workloads in line with deadlines 0.0000 Speciality: 1st Line Support/Helpdesk. Location: Canterbury, Kent Sat, 18 May 2013 02:58:46 +0100 http://www.workcircle.co.uk/click?j=139592351&from=feed http://www.workcircle.co.uk/click?j=139592351 1st Line IT Customer Support Advisor Job Information Job Title: 1st Line Customer Support Advisor They are preferentially looking for candidates strong in at least one of the following: previous experience on a Call Centre environment (2 years minimum), experienced 1st line advisor (IT related, 1 year minimum), strong technical skills in Networking (DNS), Hosting (FTP protocols and applications, HTML), Email clients and protocols (e.g. POP3, IMAP, SMTP) (NOT only basic understanding), or academically qualified in IT related subjects. Job Description Answering the telephone and responding to faxes and emails, you will handle all customer enquiries. This will include troubleshooting email, website, webmail, and ADSL issues, resolving basic account and billing queries, answering questions relating to the services offered by the company The successful candidate will be able to carry out their duties in an efficient manner with the aim of satisfying customer requirements, even when dealing with the most difficult customers. Pro-active and able to work well on your own initiative, you will be responsible for ensuring that the relevant departments within the company take the necessary steps to resolve the queries that you present to them. You will be responsible for following up any outstanding problems via these departments whilst keeping the customer informed of all developments. You will also possess a high level of accuracy. As part of your role you will be expected to maximise any sales opportunities presented to you, whether that be via up selling, cross-selling or referring leads to the Sales team. In the performance of your duties, you will be expected to use your best endeavours to promote and maintain the interests and reputation of the company at all times. Some of the responsibilities will include but not limited: Being the first point of contact for customer technical, renewals, orders, billing and account enquiries via telephone, mail and fax Ensuring all enquiries are logged and kept up-to-date and all problems followed through until resolved or concluded Process of cancellations Ensuring complaint logs are kept up-to-date and all problems are followed through until resolved or escalated for quick resolution. Ensuring customers are kept up-to-date with developments Ensuring all enquiries are resolved in line with the department SLAs KPI’s Trouble shooting and diagnosing customers issues relating to internet and broadband Escalating problems to 2nd Line/Team Leader where necessary Processing refunds Support the company’s Customer Care Values Carry out such tasks that are required to meet the needs of the business Required Skills Strong IT skills 1 years Technical Support/Helpdesk experience Resilient with the ability to problem solve Working with Microsoft Word, Excel and Outlook at an intermediate level TCP/IP networking configuration Broadband/Dial-up Troubleshooting Windows XP, 2000, 20003, Vista desktop support ADSL Hardware support Clear written and verbal skills Key Competencies Providing World Class Customer Care Delivering Business Results Excellent Communication Skills Team Working Self Motivation Attention to detail This is self-employed/contractor role for an initial 6 month contract. Hourly rate which equates to base gross salary of £16,500 per annum. . 16500.0000 Speciality: 1st Line Support/Helpdesk. Location: Worcester, Worcestershire Sat, 18 May 2013 02:58:37 +0100 http://www.workcircle.co.uk/click?j=143910176&from=feed http://www.workcircle.co.uk/click?j=143910176 Client implementation and Support Technician required for this global software solutions organisation based in Edinburgh. The primary responsibility of the role is to install, train and support clients on the business developed software both virtually and on-site at client locations. This will include performing full technical installation of software applications, from server load to workstation, including printer and handheld device setup and configuration and mapping and configuring client data for successful conversion into the software application as well as training client staff on the use of software applications virtually as well as on-site at client locations. With a client portfolio based throughout the Uk and across Western Europe the role will require some travel potential overnight stays. Excellent verbal and written communication skills in English are a must. Proficiency in another key European language is an advantage but not essential. We are looking for a dynamic and flexible self-starter with excellent organizational and project management skills. Candidates should have demonstrated experience with SaaS software technology including installation, training and support. The ideal candidate will bring a blend of performance and passion for delivering excellent customer service. As a prerequisite, candidates must have proven field installation and technical support experience as well as the following technical knowledge: Strong knowledge of Windows Operating systems (2000, ME, XP, Vista, Win 7) High proficiency in Microsoft Office and knowledge of CRM software such as Salesforce.com Knowledge Linux OS Knowledge of SQL database is preferred Ability to install and troubleshoot software. Ability to setup and trouble shoot networked hardware Ability to install and troubleshoot RAS and TCP/IP. Package will be £30k + bonus + car This job was originally posted as www.totaljobs.com/JobSeeking/Client-Implementation--Support-Technician_job56198289 Location: Edinburgh, Midlothian, UK Sat, 18 May 2013 01:41:44 +0100 http://www.workcircle.co.uk/click?j=143909203&from=feed http://www.workcircle.co.uk/click?j=143909203 SQL Application Support Analyst - SQL .NET - Manchester - Our growing client based in Manchester is currently looking for a skilled Senior Application Support Analyst with strong SQL Server, T-SQL, VB.NET or C experience to provide support for production software systems developed in house. The organisation will offer excellent career progression and training in the latest technologies. Main Duties and Responsibilities 1.To work with business in resolving issues. 2.To ensure issues are logged and dealt with promptly and efficiently 3.To be pro-active in identifying re-occurring problems and developing the appropriate support documentation to aid for quick resolution in future incidents and/or escalating to development team for solution to be implemented. 4.To ensure standards and procedures are adhered to and documentation is maintained 5.To assist with the development and maintenance of all internal system 6.To ensure high availability of all systems by ensuring all software is tested to a high degree 7.To ensure security is always maintained within sensitive areas of the system and can only be modified by staff with appropriate permissions 8.Any other duties as requested by the IT Head they report to The Key skill for this role is Microsoft SQL Server, T-SQL and VB.NET or C experience. Also experience ASP.NET WCF would be beneficial. SQL / .NET Support Developer - SQL Server, .NET £25-35K + Benefits This job was originally posted as www.totaljobs.com/JobSeeking/SQL-Application-Support-Analyst----Manchester-25-30K_job56196375 Location: Manchester, Lancashire, UK Sat, 18 May 2013 01:40:45 +0100 http://www.workcircle.co.uk/click?j=144730641&from=feed http://www.workcircle.co.uk/click?j=144730641 Position: 3 RD Line Support Analyst Location: Central London Salary: £38,000 - £42,000 Our client are a highly successful Accountancy practice with a number of offices based in the UK and abroad. They are in need of an accomplished 3 rd Line Support individual who is happy to become part of an established support team within a demanding environment. The right candidate will be involved in the support of existing infrastructure that includes server, storage and network support. Key Responsibilities: Find solutions for all calls escalated from 1 st /2 nd Line staff Oversee all corporate infrastructure that includes Active Directory, LAN, firewalls and Exchanges Administer VMware Support of Avaya VOIP system Monitor and troubleshoot server and network performance Maintain and all internal operational documentation Liaise with third party suppliers Key Skills: Excellent knowledge of Microsoft Windows Server 2003 / 2008 including NLB and clustering Excellent knowledge of VMware vSphere5.0 in an enterprise environment Good knowledge of Microsoft Exchange Server 2007 / 2010 Good knowledge of Microsoft System Centre Config Manager 2007 including software / operating system deployment Good knowledge of networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs Good Knowledge of backup systems Experience in installing, configuring and managing Cisco switches and routers Knowledge of Citrix Presentation / XenApp Server Knowledge of iSCSI / Fibre channel Storage Area Networks, such as EMC Knowledge of Windows Script Host / VBScript Experience of patch management deployment / Windows Software Update Services Understanding of VOIP systems, ideally Avaya MCSE or MCITP qualifications would be an advantage This job was originally posted as www.totaljobs.com/JobSeeking/3RD-Line-Support-Analyst_job56247597 Location: London, UK Sat, 18 May 2013 01:23:00 +0100 http://www.workcircle.co.uk/click?j=131214780&from=feed http://www.workcircle.co.uk/click?j=131214780 Telecoms/Helpdesk/Support/1st line support/2nd line support/Software/VoIP/External/End-client/Mobile/VPN/Telephone/Systems/On-call/Remote/Access/Blackburn/Preston/Bolton/Wigan/Blackpool/Rochdale/Oldham Please note that due to past issues with candidate relocation applicants that DO NOT ALREADY reside within a sensible, commutable distance of Blackburn, Lancashire CANNOT be considered at this time. Please understand this before you apply! Spec: My market-leading client in the Corporate Telecoms Solutions sector is looking to recruit Support Engineer for their head office located near to Blackburn, Lancashire Reporting directly to the Services Team Leader you will be responsible for supporting the businesses end clients customers with regards to the company’s software products services. This is NOT an IT/Network support role. Other responsibilities will be (but not limited to): To answer calls/e-mails and providing solutions to their queries or problems, either verbally or via remote access software. Calls prioritised and target fix times allocated so that customers’ expectations are met. Involved in completion of remote and on-site installation of our software packages. To provide training as and when required (internal/external), onsite and via remote means. Ensure accurate, up to date entries into the appropriate system of all support incidents To 'own’ incidents and ensure the customer is kept informed, by liaising with other internal teams. To ensure effective communication of solutions to customers Assist in the testing of new products and the distribution of technical knowledge to all support staff as and when required. To present a professional image of the company and build good relationships with customers to provide environment for improved service. To be pro-active in identifying problem sites to the relevant manager. Assist Service Delivery Manager with the production of customer reports. To meet individual and teams target as related to company objectives. It is essential that you have had good, relevant experience within a Technical Helpdesk/Support (1st / 2nd line support) environment where you have had similar exposure to the above supporting across a various range of technical support issues. Having a technical awareness of voice, data connectivity services within a telecommunications, internet/ISP or other similar environment is highly advantageous. Any experience of supporting networks is advantageous but not a necessity. Solid communication skills (both written and verbal) are of paramount importance. You must also be prepared to be involved with the on-call rota that my client is putting into place - This will be rewarded with on-call payments. The on-call will be 24/7 over a rota. My client offers an excellent salary (£18k to £25k basic dependent upon relevant experience), solid in-house training and an excellent benefits package including free, onsite parking. This is an excellent dynamic organisation to work for with a great working environment and the potential to expand your skill-set, experience and career. My client’s location is within ideal commutable distance from local towns (Bolton, Wigan, Chorley, Preston, Rochdale, Oldham and Blackburn) as well as being easily commutable from all major roads and motorway networks such as the M6, M55, M61, M62, M65 and the M66. Please feel free to contact me if you wish to discuss the role in further detail. 20000.0000 Speciality: 1st Line Support/Helpdesk. Location: Blackburn, Lancashire Fri, 17 May 2013 13:47:23 +0100 http://www.workcircle.co.uk/click?j=131213469&from=feed http://www.workcircle.co.uk/click?j=131213469 Microsoft NT and MS Windows Support Analyst - Surrey Our client, an International financial organization based in Surrey is currently to recruit a 24/7 Support Analyst . The company is building a new 24/7 operations team for this they will need a 24/7 Support Analyst who has experience of systems and server operations. This role is to plan, perform and manage day to day monitoring and maintenance tasks. The Support Analyst will be expected to work other members and provide technical guidance as well as perform shift duties. The ideal IT 24/7 Support Analyst will have a relevant IT qualification with experience in a medium sized insurance company this is not a must but nice to have. To be considered for this exceptional position you must have experience of the following: Experience in SQL technologies Experience in Windows technologies preferably Win 2003 server and above The Client is very keen for candidates to have a strong NT and MS Windows which you should be able to demonstrate. Related experience, or holding a relevant IT qualification/certification Experience in Tivoli Storage Manager V5.5 and above, ideally within a Data Centre - Patching, Racking (desirable but not essential) Experience in Systems Management Software and Back-Up technologies Experience in DB2 technologies (desirable but not essential) but must have experience in SQL technologies Experience in Windows technologies preferably Win 2003 server and above coupled with Linux technologies Experience in PC server support and PC operating systems Windows XP and above Good communication skills, both verbal and written, with the ability to interact with diverse groups of technical and non-technical people. Ability to manage conflicting priorities in an effective and professional manner Direct work experiences in an IT operational role, supporting end-user communities and mission critical systems Solid working knowledge of current IT technologies across a wide variety of disciplines, including virtualisation and Internet services Experience in performing trend analysis and planning remedial action Proactive delivery focused, to achieve a first class service to the organisation Keeps up to date with technology advancements, with demonstrated appreciation and comprehension of the corresponding benefits, risks and implications In Summary the following are the main skills we require for this contract role: Windows Server 2000/2003 Windows: 2000, XPNT server/Workstation MSOffice: 2000, XP Active Directory Exchange Administration Outlook Internet Explorer Arcserve Legato Networker Backup Exec Anti-virus software TCP/IP, and IPX, WINS, DNS, DHCP Lotus Domino 6.5.4 Server, client and administration Network Appliance Storage Systems Remote support tools: SMS, PC Anywhere and Compaq Remote Insight Boards Excellent SAN and NAS along with virtualisation The following would be nice to have: Experience in Tivoli Storage Manager V5.5 and above Experience in Systems Management Software and Back-Up technologies Experience in Linux technologies This is a 6 month contract. Rate is negotiable. Please do send your CV ASAP IN MS Word format 0.0000 Speciality: 2nd Line Support. Location: Surrey, South East England Fri, 17 May 2013 13:47:03 +0100 http://www.workcircle.co.uk/click?j=131203777&from=feed http://www.workcircle.co.uk/click?j=131203777 This high profile IFA needs an additional Sales Support Administrator to join their professional and busy team. Your role will be to support a team of paraplanners and IFAs with their administration. A great team spirit is enjoyed working within this lovely location. Previous experience of working within Sales Support for an IFA or a Provider is essential. Professional qualifications would be advantageous, however full study support will be offered. If you would like to apply for this vacancy, please contact Jackie Sewell 20000.0000 Speciality: Sales Support. Location: West Sussex, South East England Fri, 17 May 2013 13:31:03 +0100 http://www.workcircle.co.uk/click?j=131202181&from=feed http://www.workcircle.co.uk/click?j=131202181 This highly established Asset Management company has an opportunity for an experienced Sales Support Administrator to join their extremely busy organisation. Your role will be to fully support the Business Development Management with their administration whilst they are growing the business. Previous Sales Support experience within the financial services industry is essential, either from an Provider or an IFA. If you would like to apply for this vacancy, please contact Jackie Sewell 22000.0000 Speciality: Sales Support. Location: London, South East England Fri, 17 May 2013 13:30:41 +0100 http://www.workcircle.co.uk/click?j=140451981&from=feed http://www.workcircle.co.uk/click?j=140451981 1st Line Broadband Support Specialist x 3 Based in Central Horsham Starting salary: Dependent on Experience Full time, Office Based The Organisation: Justin Tilbury are working alongside a rapidly growing provider of communications solutions and services to SME, mid-size and corporate businesses. Their product portfolio includes PBX’s, VoIP services, fixed lines, calls, broadband, SIP and Managed Internet Services. They are a Communications Provider with an in-house billing platform and they are entering into an exciting new phase of development as an ISP, ensuring they can continue to offer clients best value, flexibility and outstanding support via their in-house service desk. The Role: They are seeking an experienced and/or suitably qualified broadband and data network support specialist. Under general supervision, you will maintain company systems and provide excellent customer service and support for their network services. This role would suit a junior candidate with some experience of broadband / data services. An individual with good personal organisation, excellent telephone manner and a conscientious and positive approach when dealing with staff and customers. Basic knowledge of broadband and data technology such as MPLS, VPN and Leased Line/Managed Internet connectivity is ideally required. Further training will be provided if required. Cisco or other networking skills would be advantageous. This is an excellent opportunity for an experienced candidate to join an established company as they enter an exciting phase in their development. Main Duties: 1st and 2nd line technical support for our customer base and internal departments. Providing first and second line technical support on hardware and software relating to Broadband / Data Networks. Implementation and testing of new broadband services inc ADSL2, FTTC and FTTP Broadband router configuration and support. Key Skills/Attributes: Candidate must have ISP support experience or equivalent Candidates should have a passion for technology and enjoy working with people Experience in 1st and/or preferably a 2nd line technical support role Experience in fault logging and tracking A good level of IT literacy with experience of using, managing and manipulating databases Excellent telephone manner and customer service approach Self-motivated Logical, systematic and organised approach Core opening hours for the service desk are between 8am and 8pm, Monday to Sunday as well as out of hour’s service. This role will work on a rota basis How to apply: To apply for the role please click apply now or for more information on the job role or to discuss your suitability please contact Adam Eld at Justin Tilbury. 0.0000 Speciality: 1st Line Support/Helpdesk. Location: Horsham, West Sussex Fri, 17 May 2013 07:13:48 +0100 http://www.workcircle.co.uk/click?j=137481580&from=feed http://www.workcircle.co.uk/click?j=137481580 Customer Support Manager Permanent Teesside £35,000 - £43,000 NRG are delighted to be recruiting for a Customer Support Manager. This is a permanent engineering / technical role based in the Teesside area paying a salary of £35,000 - £43,000 other benefits, depending on skills and experience. Working for a progressive, fast growth and highly reputable employer, duties responsibilities include: Installing, Commissioning and maintaining equipment in the field Developing the support and maintenance process for all products Training customers, maintenance, and support staff in equipment operation and support. Ensuring product instructions, manuals and documentation are accurate and effective Provide technical support and guidance to a range of stakeholders This role is primarily based onsite within Teesside, however it will require travel nationally and potentially internationally. It would suit a professional engineer who is familiar working with different equipment and machinery with strong customer facing experience. 35000.0000 Speciality: Other Engineering. Location: Teesside, Cleveland Fri, 17 May 2013 06:39:45 +0100 http://www.workcircle.co.uk/click?j=142080065&from=feed http://www.workcircle.co.uk/click?j=142080065 IFA and Investment Sales Support Administrator Location: London To £23,000 Our client a leading wealth management business based in the West End is now seeking an experienced and confident client support administrator to provide support to their existing Investment Managers. To be considered for this role you should ideally be part CFP qualified and ideally have previous or current experience within an IFA or Investment Support environment. Candidates with previous investment support experience would be ideally preferred as would those with a background in IFA Client administration. In return for your hard work and committed you will be rewarded with an excellent basic and bonus package. Ref: RC5029 20000.0000 Speciality: Sales Support. Location: City Of London, London Fri, 17 May 2013 06:36:29 +0100 http://www.workcircle.co.uk/click?j=135798343&from=feed http://www.workcircle.co.uk/click?j=135798343 BPM Technical Support Analyst with Kofax - Cardiff Our Client is a global leader in the storage of information. They are now looking to recruit a BPM Technical Support Analyst with at least 2 years proven experience of working with Kofax. You will be required to work closely with the infrastructure team and service delivery team. Provide support to the BPM and Service Delivery team by monitoring processes and queues within scanning systems to ensure an efficient delivery of services. Manage and log all BPM System changes, promoting and policing the change control process for Kofax. Control and document the asset tracking of all BPM System related assets throughout Europe, including scanners, workstations, servers etc. Control and document all licensing for BPM Systems, ensuring records are kept up to date and any issues are escalated. Support the implementation of best practise processes and help enforce them. Document and implement BPM Systems maintenance routines to support a healthy and error free environment. Provide support to test BPM Systems solutions, ensuring all documentation is signed-off and logged. Support the BPM and AFS Solutions Delivery team with any documentation and provide administration services to the team where required. Research improvements that could be put in place to drive greater efficiency within the BPM Systems. Provide BPM System support to the BPM and AFS business. Assisting the others teams within the IT organisation to resolve Business Critical Issues and the provision of patches for such issues with BPM Solutions. Provide support to the BPM and AFS Service Delivery team by monitoring processes and queues within Kofax to ensure an efficient delivery of services. The Client would like to see that you are Kofax Certified and have strong Kofax Ascent Capture skills in v7.5 v8.0. Experience of one other Scanning or Document Management Solution (e.g. Xbound, Papyrus Capture, Documentum) would be useful but not essential. Strong analytical and problem-solving abilities. Skills Kofax Administration skills, incl. system monitoring, workflow optimisation, regular maintenance tasks to ensure system is optimised, user license management. Experience managing assets and licenses associated with a distributed scanning environment. At least 2 years technical experience working in a distributed scanning environment. At least 2 years experience delivering systems maintenance on a distributed Kofax Ascent Capture v7.5 or v8.0 environment. The salary for this role is £30K - £35K. The position is based in Cardiff Wales. Please forward your CV in MS Word format. 30000.0000 Speciality: 2nd Line Support. Location: Cardiff, Mid Glamorgan Fri, 17 May 2013 03:03:12 +0100 http://www.workcircle.co.uk/click?j=135798348&from=feed http://www.workcircle.co.uk/click?j=135798348 3rd Line Support Analyst - London Bridge Our Client is a boutique solutions support consultancy based in the London Bridge area. They are looking to recruit a 3rd Line Support Analyst with at least 3 to 5 years to support their portfolio of Clients. You must have experience of Hyper V, VM Ware, MS Windows and ideally LINUX. You experience must extend to working MS Windows at an in-depth technical level to include Active Directory and Server Support. The Client is very keen that you must have in-depth experience of Hyper V and VM Ware support. Rate for this role is negotiable. The duration is 2 to 3 months to start ASAP. Please do send your in MS Word format. 0.0000 Speciality: 3rd Line Support. Location: London, South East England Fri, 17 May 2013 03:03:12 +0100 http://www.workcircle.co.uk/click?j=138371176&from=feed http://www.workcircle.co.uk/click?j=138371176 About Iken Business Ltd Iken Business Ltd is the market leading provider of case and matter management, time recording and document bundling software to legal professionals in local government, the police and corporate in house legal teams. Job Title: First Line Support Analyst This is a client facing role. In this role you will report to the client delivery manager and receive daily direction from team leaders and second line support consultants. With an expanding client base, we are looking for an individual with technical experience of software support to join the application support service within our busy client delivery team. The support service is responsible for logging, investigating and resolving issues raised by users of the Iken software product range. Candidates should be able to demonstrate their abilities in documenting, analysing and resolving both technical and operational issues through similar experience. Excellent communication skills, both written and spoken, are also essential for liaising with both clients and colleagues to progress issues towards resolution. Description of Post In this role, your responsibilities will include: Handling inbound calls from users seeking support. Responding to email requests from users or client ICT personnel seeking support. Documenting reported issues clearly and concisely within our case management system. Attending and contributing to regular support review meetings to assist the team with managing backlog issues. Investigating support issues through information gathering, directive questioning and use of client remote access facilities and remote support tools such as Webex. Liaising with client ICT departments to assist with the resolution of issues on site. Prioritising and escalating issues where appropriate to second line support and working alongside them to gain further knowledge and experience. Keeping clients informed on the status of their reported issues. Technical Skills Required for the Role The following technical skills are essential : Good working knowledge of Microsoft Windows XP and Windows 7 Good working knowledge of Microsoft Word (2003-2010) for writing and formatting documentation Good working knowledge of Microsoft Excel (2003-2010) including formatting and using basic formulas Good working knowledge of Microsoft Outlook (2003-2010) for sending and receiving emails Experience of using and supporting a bespoke application The following technical skills are desirable: Knowledge of Microsoft networking and Windows Server Experience of using databases or SQL Experience of using Citrix or Microsoft Remote Desktop Experience of using remote support or screen sharing software Experience Required for the Role In addition to the essential and desirable skills above, you will also be able to demonstrate that: You can work independently and effectively in relation to these skills You have independently investigated, analysed and resolved technical issues You have independently provided meaningful advice and guidance with operational issues You routinely meet the expectations of clients and managers You can quickly acquire new skills Your Academic Background It is essential that you have good GCSE grades in both English and Maths. It is preferable that you have good results for qualifications to A-level or equivalent but this is not essential provided that you can demonstrate an intelligent ability to analyse and problem solve. You will have excellent command of English, both spoken and written. Equal Opportunities and Flexible Working Iken Business Ltd actively promotes equality of opportunity. We welcome applications from people with different backgrounds (race, ethnicity, gender, sexual orientation, disability, age) as we believe that diversity enriches the company. Salary and Benefits £16000 - £18000 per annum depending on experience. Contributory company pension scheme. 24 days annual leave. Core skills include: excellent interpersonal skills both face to face and on the phone excellent written and spoken skills in English and numeric competence a well organized approach with clear document trails of activity IT literate with above average competency in MS Office tools. ability to work fluently with the Iken software application which is used to manage all aspects of the Company’s business (you will receive training) 16000.0000 Speciality: 1st Line Support/Helpdesk. Location: Bristol, Avon Fri, 17 May 2013 03:01:56 +0100 http://www.workcircle.co.uk/click?j=142970955&from=feed http://www.workcircle.co.uk/click?j=142970955 Support Engineer/Sys Admin - Education and Learning Platforms - London - To £25k Benefits and Bonus Scheme An excellent opportunity has become available to join a growing support team with a small, buzzing start up. Based in Central London, you will support clients within the Education sector daily, using both telephone and email to resolve any problems or issues they may have, often digging into problems to help developers identify root causes. This is a good opportunity to work closely with the developers to ensure problems are resolved quickly, and be part of an exciting, thriving company, destined for big things. Ideally you will come from a help desk, development or system administration background. Requirements: A very good written and telephone communicator with a confident and professional manner Someone who enjoys helping people, so a strong customer service background would be extremely helpful Great problem solver, able to deal with sometimes complex technical systems Good team player to work with other members of the helpdesk and liaise with developers as necessary Experience working on a helpdesk or sys admin role, using technologies such as SQL Server and .Net. Adaptability and flexibility to learn new technologies quickly. You will be joining a great company that values their employees and the contributions they make to the team. This is a fantastic opportunity to join a company which has been going from strength to strength. All of the team actively participate in a yearly bonus scheme based on the success of the business and their contribution. This is an opportunity not to be missed, where you can grow and develop with a thriving start up, that is innovating the Education sector. To find out more, APPLY NOW ! Keywords: Support Engineer, technical support, customer service, system administration, sys admin, helpdesk support, SQL Server, .NET, technologies, education, central London, Full time, Permanent 20000.0000 Speciality: 1st Line Support/Helpdesk. Location: London, South East England Fri, 17 May 2013 02:59:18 +0100 http://www.workcircle.co.uk/click?j=141227110&from=feed http://www.workcircle.co.uk/click?j=141227110 Senior Sales Support - IFA firm £20,000 to £22,000 plus benefits and bonus This firm of Independent Financial Advisors provides mainly Investment advice to HNW Private Clients. Due to growth on the Advisor side they are expanding the administration team with the recruitment of an additional sales support professional. You will be responsible for new business, servicing of existing business, technical support and liaison with providers across the full range of financial planning. The firm offers an excellent opportunity to progress, with numerous team members progressing from support to technical and then advisory positions within the firm. Equally other members of the team have been with the firm for many years in a similar role. You will have experience of working as Sales Support within a Financial Advice firm and have knowledge across the full range of Investments and Retirement Planning. JohnstonGreer is a recruitment agency covering Scotland N.Ireland that specialises in the Actuarial, Life Pension, Investment and Insurance sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services. 20000.0000 Speciality: Sales Support. Location: Belfast, County Antrim Fri, 17 May 2013 02:55:32 +0100 http://www.workcircle.co.uk/click?j=137425613&from=feed http://www.workcircle.co.uk/click?j=137425613 Customer Support Manager Permanent Teesside £35,000 - £43,000 NRG are delighted to be recruiting for a Customer Support Manager. This is a permanent engineering / technical role based in the Teesside area paying a salary of £35,000 - £43,000 + other benefits, depending on skills and experience. Working for a progressive, fast growth and highly reputable employer, duties responsibilities include: Installing, Commissioning and maintaining equipment in the field Developing the support and maintenance process for all products Training customers, maintenance, and support staff in equipment operation and support. Ensuring product instructions, manuals and documentation are accurate and effective Provide technical support and guidance to a range of stakeholders This role is primarily based onsite within Teesside, however it will require travel nationally and potentially internationally. It would suit a professional engineer who is familiar working with different equipment and machinery with strong customer facing experience. This job was originally posted as www.totaljobs.com/JobSeeking/Customer-Support-Manager_job55784503 Location: Teesside, UK Fri, 17 May 2013 02:26:42 +0100 http://www.workcircle.co.uk/click?j=142025414&from=feed http://www.workcircle.co.uk/click?j=142025414 Reports to Systems Support Team Leader Responsible for administration of the company’s IT systems service delivery and 3rd line service desk support. Key Purpose of Job: To provide technical expertise in the day to day administration, implementation, and maintenance of IT services as designated by the IT Manager or Systems Support Team Leader. Key Tasks: Provision of 3rd line services within the Service Desk resolving escalated incidents in a timely and efficient manner in accordance with the Helpdesk SLA’s Providing technical expertise on all IT related matters assisting the Systems Support Team Leader where necessary Provide web development services as and when needed by the IT Group Administration tasks relating to MSSQL databases within the Windows domain environment creating, troubleshooting, capacity planning, managing maintenance programs Providing support for core Linux services with regards to day-to-day administrative tasks, i.e. account management, permissions Day-to-day administration of Windows Servers core networking services Other tasks as directed by the IT Manager or Systems Support Team Leader Qualifications: Degree in Computing or equivalent MCP, RHCE, CCNA all helpful Experience: Proven experience of technical support within an internal and/or external customer IT helpdesk/support function and proven experience in a sys admin support environment involving administration of Windows/Linux servers, network admin, database administration (SQL), Knowledge Skills: In Depth Knowledge of Microsoft operating systems and of all Microsoft Software Applications and Products Good Hardware and Software support knowledge Competent troubleshooting skills Good understanding of TCP/IP networking MSSQL database administration Perl, PHP, .NET or relevant programming languages Linux administration Team player with good communication skills Ability to work under own initiative and in a busy environment "Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion" This job was originally posted as www.totaljobs.com/JobSeeking/Support-Engineer-MSSQL---Linux---12-month-FTC_job56092898 Location: Guildford, Surrey, UK Fri, 17 May 2013 02:24:41 +0100 http://www.workcircle.co.uk/click?j=143777122&from=feed http://www.workcircle.co.uk/click?j=143777122 Company Profile: IGC Technical Solutions are an ICT / computer support services business based in North Manchester and covering the whole of the North West. Our customers range from small single PC businesses through to large networked clients with multiple server systems.We specialise in providing high quality support contracts to organisations that want to save money by outsourcing all or part of their computer system support requirements. Job Overview: 1) IT Support 2) Logging calls 3) Reporting to IT manager Training to be provided: QA, in partnership with Microsoft have created an apprenticeship programme that equips young people with the qualifications they need for job roles such as an IT Support Technician and First Line Helpdesk Support. The following qualifications will be awarded on completion: Microsoft Technical Associate (MTA) City and Guilds certificate in IT Systems and Principles City and Guilds Level 3 Diploma in IT Professional Competence Minimum Requirements: You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must. Working Week: 37.5 hours (Monday Friday, 9 5:30) Apprenticeship Duration 12 - 14 Months Future Prospects: Your employer will review your salary at the end of the apprenticeship, depending on the skills you’ve gained. You will be on performance related pay. This job was originally posted as www.totaljobs.com/JobSeeking/778---Junior-IT-Support---Bury-BL9_job56184481 Location: Bury, Lancashire, Lancashire, UK Fri, 17 May 2013 01:24:34 +0100 http://www.workcircle.co.uk/click?j=140270117&from=feed http://www.workcircle.co.uk/click?j=140270117 IT Support Officer - Helpdesk / 1st Line - Bury A fantastic opportunity on a busy helpdesk, within a growing team, at well established business in North Manchester, has just become available. This would suit an individual with a broad range of technical skills who is looking for a challenging role to develop those skills further. The successful candidate will be required to provide 1st / 2nd Line Support Services to all users within the business. This 1st / 2nd Line IT Support Officer role will be based predominantly at the Bury Head Office, however, on occasion there may be a business need which requires the IT Support Officer to attend other sites within the organisation. The successful candidate for this IT Support Officer position will be a positive member in a team, who is committed to delivering timely service by taking a pro-active approach to support and using their initiative. The Role As 1st / 2nd Line IT Support Officer you can expect to: Deal with incoming support enquiries from users across the multi site business, as well as remote users Take incoming queries over the phone, via email or face to face Quickly resolve incidental issues in the first instance Deal with more involved support issues in a 2nd Line capacity Skills Required To be considered for this 1st / 2nd Line IT Support Officer role you need to be able to demonstrate the following: 2 Years Industry Experience with: Installation and Configuration of Windows XP / Vista and Windows 7 OS Operating Systems Diagnosing issues with Windows XP / Vista and Windows 7 OS Operating Systems Microsoft Exchange Server Configuration of Microsoft Outlook Active Directory TCP/IP DNS Experience with the following would be seen as desirable: Supporting Blackberry devices VOiP As would an MCP, MCITP, MCSE or CompTIA A Certification To apply for this 1st / 2nd Line IT Support Officer please send an up to date CV via the link below IT Support Officer - Helpdesk / 1st Line - Bury 15000.0000 Speciality: 1st Line Support/Helpdesk. Location: Bury, Lancashire Thu, 16 May 2013 03:04:23 +0100 http://www.workcircle.co.uk/click?j=137975513&from=feed http://www.workcircle.co.uk/click?j=137975513 Job Description The holder of this position is responsible for supporting all business applications assigned to the holder. As part of the application support team the position cooperates with internal departments and external vendors to constantly improve the delivery of organization’s business applications. Main duties and responsibilities Providing 2nd level support for the assigned IT services Initiating and driving problem management activities in order to permanently remove incident root causes Cooperating with external vendors and internal departments who act as 3rd level support Maintaining effective communication channels with all parties involved Provide procedures, check lists and other documents for IT Service Center (1st level support) and other stake holders (feed the solutions and known errors database) Plan, document and perform changes and extensions for the applications managed Person Specification Relevant IT and/or business administration related education concluded Customer service oriented Operational "hands-on" attitude Good understanding of: o business processes and applications o SQL query tools o reporting tools Basic scripting and/or programming skills Broad-based general IT competence Strong analytical, problem-solving and organizational skills Independent and self-motivating personality High quality standard levels Excellent English language skills (oral written) Excellent verbal and written communication, interpersonal and team skills, including the ability to work effectively with multinational contacts Willingness to travel Ability and willingness to work as on call engineer (24 hour on call duty) Ability to manage and respond to changes in priorities Specific skills and knowledge Minimum 2 years of professional experience in an application support role Hands on experience in supporting business applications in large or medium scale environments Experience in collaboration with software development teams or outsourcing contractors Work experience within an international environment Database know how of either MS SQL or Oracle Desirable: experience in end user training Desirable: ITIL certification 50000.0000 Speciality: 2nd Line Support. Location: SINGAPORE Tue, 30 Apr 2013 07:11:00 +0100 http://www.workcircle.co.uk/click?j=139082907&from=feed http://www.workcircle.co.uk/click?j=139082907 My client are a global company at the forefront of social media monitoring and are looking for a second line support engineer. As the successful candidate you will be joining their customer support department. I believe this role would suit a hobby programmer of a seasoned veteran of support looking for a more technical position. Your duties will include Provide 2nd-line technical support to our clients Deal with client requests, investigate and resolve issues Assist the developers to implement software enhancements and bug fixes when required Be on-call on evenings as part of a rota Skill Range You will need A technical degree that contained multiple programming-related components at any honours level Good knowledge of computer programming fundamentals, web development and databases (MySQL or similar). Knowledge of Java, Javascript, PHP or Python a strong advantage Preferably some experience in a customer facing role Great interpersonal skills and a willingness to help users A keen interest in social media Perks A company that values innovation and creativity Real opportunities to develop your career Brilliant people who are great to work with Work on small projects of your choice every other Friday Monthly and yearly bonuses Private health insurance Tax-efficient cycle to work and childcare schemes Great offices with free drinks and snacks Keywords: Sussex/ West Sussex/ 2nd line support/ 2nd-line support/ second line support/ java/ javascript/ php/ python/ support engineer/ software support/ programmer/ software engineer/ permanent Please get in touch as not to miss out on this great position. 20000.0000 Speciality: 2nd Line Support. Location: West Sussex, South East England Wed, 24 Apr 2013 06:57:24 +0100 http://www.workcircle.co.uk/click?j=139082919&from=feed http://www.workcircle.co.uk/click?j=139082919 My client are a global company at the forefront of social media monitoring and are looking for a second line support engineer. As the successful candidate you will be joining their customer support department. I believe this role would suit a hobby programmer of a seasoned veteran of support looking for a more technical position. Your duties will include Provide 2nd-line technical support to our clients Deal with client requests, investigate and resolve issues Assist the developers to implement software enhancements and bug fixes when required Be on-call on evenings as part of a rota Skill Range You will need A technical degree that contained multiple programming-related components at any honours level Good knowledge of computer programming fundamentals, web development and databases (MySQL or similar). Knowledge of Java, Javascript, PHP or Python a strong advantage Preferably some experience in a customer facing role Great interpersonal skills and a willingness to help users A keen interest in social media Perks A company that values innovation and creativity Real opportunities to develop your career Brilliant people who are great to work with Work on small projects of your choice every other Friday Monthly and yearly bonuses Private health insurance Tax-efficient cycle to work and childcare schemes Great offices with free drinks and snacks Keywords: Sussex/ West Sussex/ 2nd line support/ 2nd-line support/ second line support/ java/ javascript/ php/ python/ support engineer/ software support/ programmer/ software engineer/ permanent Please get in touch as not to miss out on this great position. 18000.0000 Speciality: Software Engineer. Location: West Sussex, South East England Wed, 24 Apr 2013 06:57:24 +0100 http://www.workcircle.co.uk/click?j=139082921&from=feed http://www.workcircle.co.uk/click?j=139082921 My client are a global company at the forefront of social media monitoring and are looking for a second line support engineer. As the succesful candidate you will be joining their customer support department. I believe this role woud suit a hobby programmer of a seasoned veteran of support looking for a more techncial position. Your duties will include Provide 2nd-line technical support to our clients Deal with client requests, investigate and resolve issues Assist the developers to implement software enhancements and bug fixes when required Be on-call on evenings as part of a rota Skill Range You will need A technical degree that contained multiple programming-related components at any honours level Good knowledge of computer programming fundamentals, web development and databases (MySQL or similar). Knowledge of Java, Javascript, PHP or Python a strong advantage Preferably some experience in a customer facing role Great interpersonal skills and a willingness to help users A keen interest in social media Perks A company that values innovation and creativity Real opportunities to develop your career Brilliant people who are great to work with Work on small projects of your choice every other Friday Monthly and yearly bonuses Private health insurance Tax-efficient cycle to work and childcare schemes Great offices with free drinks and snacks Please get in touch as not to miss out on this great position. 25000.0000 Speciality: 2nd Line Support. Location: West Sussex, South East England Wed, 24 Apr 2013 06:57:24 +0100 http://www.workcircle.co.uk/click?j=140837853&from=feed http://www.workcircle.co.uk/click?j=140837853 Product Support Specialist - SAP Global Organisation, with offices in more than 15 countries Fantastic Opportunities for further progression Modern offices Exciting and rewarding work Immediate start available A rare opportunity for an experienced technical support specialist to use their strong customer care and troubleshooting skills within an outstanding organisation The Company: Worldwide leaders in the automation processes, particularly relating to documentation automation. For example Matching Documents against information using ERP Systems (SAP, Oracle) Date entry (from paper or electronic documents), sorting documents, and approval workflows. Due to a healthy order book and continued ambition the company are looking to grow the work force in the Milton Keynes office. They require a highly commited technical support specialist (1st and 2nd line) with a good knowledge of SAP interactions and basic ABAP development understanding along with a truly outstanding customer first approach. The Requirements: The role calls for someone with strong customer care skills, ideally working in or with ERP, Document Processing, or Accounts and Accounts Payable technical or help desk environments. A solid understanding of SAP and an appreciation of ABAP coding is vital as the company’s bespoke software is integrated with SAP on client sites. Support will be regarding interface issues, configuration problems, and unexpected behaviours etc. The company's whole culture is based around an extraordinary commitment to customer satisfaction so the right person will demonstrate very strong skills in this regard, and the role will allow considerable scope for the individual to take necessary measures to resolve issues and improve client satisfaction. Career progression is very strong. The ideal candidate will be fast-tracked into a Team Leadership role and previous hires have been trained up to consultancy roles in the company Skills Breakdown: Proven helpdesk technical support background Solid SAP and SAP module support skills Trouble shooting and incident management Some understanding of ABAP development and ABAP code The ability to work with a shifting and demanding workload whilst maintianing focus on customer satisfaction The Package: Starting Salary range £25k to £33k Fantastic Opportunities for further progression Modern offices Excellent company to work for Immediate start available The company has an excellent benefits package, including Health Insurance, Life Assurance, Pension etc. The salary is dependant on experience. If you are an experienced technical support professional with very well developed customer care skills and good SAP knowledge along with an understanding of ABAP development, get in touch with Paul at North Point today to find out more. 28000.0000 Speciality: ERP. Location: Watford, Hertfordshire Tue, 19 Mar 2013 02:47:13 +0000 http://www.workcircle.co.uk/click?j=139156690&from=feed http://www.workcircle.co.uk/click?j=139156690 2nd Line ERP Systems Support Analyst wanted for a manufacturing client of mine based in West Sussex. I need candidates to work as part of my clients Business Systems Team, providing 2nd line level support for my clients ERP Systems internal bespoke mainstream enterprise applications. Previous experience of supporting business applications and working knowledge of any ERP systems is essential. Microsoft Dynamics AX would be preferred. If you are interested then please send me an updated cv asap. 20000.0000 Speciality: 2nd Line Support. Location: Chichester, West Sussex Thu, 23 May 2013 06:26:16 +0100 http://www.workcircle.co.uk/click?j=141878815&from=feed http://www.workcircle.co.uk/click?j=141878815 Due to expansion our client is looking to grow their support and infrastructure teams with experienced self-motivated, fast-learning Engineer’s to enhance their Technical Service’s department. This role will involve: 1. When in the office dealing and assisting with escalated support calls 2. Assist sales in writing and putting together proposals / solutions 3. Travel to customer sites for escalated support issues and on-site configuration and installation of new projects / solutions. 4. Responsibility for internal systems both in house and at the data centre. We would expect the successful candidates to have 5 years customer facing hands-on support and installation experience with some or all of following technologies Exchange 2003 and 2007/2010 Clustering and DAGs (particularly 2007/2010) Windows Server 2003, 2008 and 2008 R2 Microsoft Hyper-V and VMware ESX virtualisation products Microsoft Clustering Technology’s Active Directory, IIS and Certificate Services Small Business Server 2003/2008/2011 Symantec BackupExec. TCP/IP, VLAN, routing and firewall configuration, administration, troubleshooting, fault finding and diagnostic skills. Beneficial Product knowledge and Technologies: Microsoft CRM Dynamics 4.0 and 2011 SharePoint (WSS 3.0 and 2010) OCS 2007/ Lync 2010 Windows Server Core Fortinet product range All Candidates must have: A current MCSE/MCITP Enterprise Administrator or working towards these qualifications and a valid UK Driving Licence 35000.0000 Speciality: Field Service Engineer. Location: Reading, Berkshire Thu, 23 May 2013 02:57:53 +0100 http://www.workcircle.co.uk/click?j=141878364&from=feed http://www.workcircle.co.uk/click?j=141878364 A North East based Financial Services Practice is now looking to recruit an experienced IFA Sales Support Administrator or Paraplanner. Key job tasks could include the following: - Obtaining illustrations and portfolio valuations - Inputting client data and information onto in house systems and WRAP - Fund research, and portfolio analysis, creation of compliance/suitability reports - Business processing - Diary management - Demonstrating product knowledge relating to pensions, investments and protection. - Other ad hoc administrative tasks as and when required. Salary is negotiable depending on experience gained to date. To apply please send your CV to jbrophy @ iauk . co . uk Candidates applying for this role must have experience working to support Independent Financial Advisers with a good knowledge of pensions, investments and investments. Applicants will ideally be working towards the CF qualifications or the Diploma and have a real drive and determination to provide an excellent customer experience to clients and to colleagues. A good standard of education is a must as is a CV with minimal job hops. 17000.0000 Speciality: Sales Support. Location: Newcastle Upon Tyne, Tyne And Wear Thu, 23 May 2013 02:56:59 +0100 http://www.workcircle.co.uk/click?j=135674634&from=feed http://www.workcircle.co.uk/click?j=135674634 As a Swedish speaking Technical Support Representative you will be a supporting customers in both Swedish and English through troubleshooting with peripherals, gaming audio devices, web cameras, security systems and Harmony remotes. This position offers a three week training program to ensure our successful candidate becomes a product specialist within their particular field of expertise supporting Logitech business. As a Technical Support Representative you will be the first point of contact for both existing and new customers either by telephone or email. This will be a perfect opportunity to use your excellent customer service skills to ensure our customers are highly satisfied. The successful candidate will be highly motivated, enthusiastic, target driven and fully focused on delivering results. Customer satisfaction, timely resolution and driving loyalty are at the heart of this role so you must be professional, confident, assertive and engaging when dealing with all potential and existing customers. Essential skills: Fluency in written and spoken Swedish Fluent English Excellent communication skills and telephone manner We will highly value candidates with: Previous experience in a Customer Service / Technical Support role Experience in database / customer management systems including excellent attention to detail when inputting and collating information Experience of working to a high quality assurance standard within a target driven environment. Total Reward package includes: Competitive salary generous bonus depending on performance Excellent relocation package to assist you in moving to Belfast (includes flight Up to 7 night hotel accommodation mobility relocation advice). Continuous paid training on the latest technology Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements Private Pension and Life assurance Childcare voucher scheme On site canteen 29 days holiday entitlement extra entitlements Free Parking, close proximity to city centre by bus or train Potential for rapid advancement in many fields, and throughout 17 countries! About Teletech As a global leader in business process outsourcing, TeleTech helps organisations around the world grow, manage, and optimise their most valuable assets: customer relationships. With offices and operations in 17 countries worldwide, TeleTech interacts every day with millions of customers just like you on behalf of leading Global 1000 companies and governmental agencies throughout North America, Asia Pacific, Europe, Africa, and Latin America. About Logitech Focused on innovation and quality, Logitech designs personal peripherals to help people enjoy a better experience with the digital world. We started in 1981 with mice, which (new at the time) provided a more intuitive way of interacting with a personal computer. We became the worldwide leader in computer mice, and have reinvented the mouse in dozens of ways to match the evolving needs of PC and laptop users. Since those early days, we have expanded our expertise in product design beyond the computer mouse, with a broad portfolio of interface devices that are the last inch between you and your computer or your console game, digital music or home-entertainment system. Relocation: If you are relocating, we offer you a great package: Travel costs will be reimbursed up to the cost of 150. Accommodation provided up to the first seven nights stay and mobility from the airport to the hotel. We also have relocation advisors who will assist you get settled, opening a local UK bank account and arranging a National Insurance number. We also give you a welcome pack with details on local estate agents, landlords etc to contact for your permanent accommodation. Why Belfast? Belfast is the capital city of Northern Ireland and has the cheapest cost of living in the UK! It has excellent restaurants, cafes, cinemas, shopping, leisure centres and sports facilities, theatres, galleries, arts and entertainment centres, pubs and clubs. And if you explore just outside Belfast you will find naturally beautiful walks, cycling, surfing, water sports, and much more 0.0000 Speciality: Other IT & Telecoms. Location: Belfast, County Antrim Thu, 23 May 2013 02:55:00 +0100 http://www.workcircle.co.uk/click?j=135674210&from=feed http://www.workcircle.co.uk/click?j=135674210 Fantastic opportunity for a Sales Support Administrator to join an established team to really step up into their career path. This role requires the candidate to have a minimum of 2 years experience working alongside Financial Advisers and Paraplanners and experience of using 1st software or Avelo would be advantageous. This is a role where the candidate can develop and progress into a Paraplanner with full study support available. If you would like to apply for this vacancy, please contact Jodie 18000.0000 Speciality: Sales Support. Location: Norwich, Norfolk Thu, 23 May 2013 02:54:27 +0100 http://www.workcircle.co.uk/click?j=138161496&from=feed http://www.workcircle.co.uk/click?j=138161496 Technical Support (Linux, Cisco) This is an exciting and rare opportunity to work for a well-established, financially stable, technically innovative and rapidly expanding Internet Service Provider which owns and operates datacentres in Northampton and Bletchley and is due to launch a new 48,000 sq ft facility in Milton Keynes in 2013. The position will be for a Linux support role within the company’s busy support department where you will be primarily responding to support requests via phone, email and support tickets from our many thousands of clients who range from corporate household names to single sole traders. Other tasks will include implementing new technologies/projects as well as helping with the day-to-day tasks required in running and maintaining multiple datacentres. The role is varied and ideally suited to someone who can rise to the challenge, solve problems quickly, logically and can explain solutions to customers in a non-technical and articulate manner. As the position is primarily Linux orientated, basic knowledge in Linux based operating systems is required (although this need not necessarily be commercial) and candidates should also be familiar with Internet Protocols. Having an interest in Cisco networking or similar is preferable but not essential. Good interpersonal skills are a definite requirement and your own transport is essential as it may be necessary for you to work at any of our datacentre sites during the working week. If you are not currently located near to Northampton or Milton Keynes then you must be willing to relocate. Due to the nature of the role, this is not your standard 9am-5pm position - extra hours are often required along with some out of hours shift work which could be during evenings and some weekends. However, hard work is recognised and rewarded, innovation encouraged and supported and opportunities given for career progression. If you live and breathe IT, have a hard work ethic and love a challenge then then this is the position for you! 0.0000 Speciality: 2nd Line Support. Location: Milton Keynes, Buckinghamshire Thu, 23 May 2013 02:49:44 +0100 http://www.workcircle.co.uk/click?j=141097959&from=feed http://www.workcircle.co.uk/click?j=141097959 IT Support Technician - 1st/2nd Line Seeking an enthusiastic candidate to provide a support service in a complex virtual and secure environment, which operates 24/7 serving the needs of internal staff and systems for international clients. TASKS DUTIES: Supporting systems and users with day to day issues, communicating appropriately with users of varying IT competency. Record all calls and issues, keeping clients updated of developments, escalating serious issues to IT manager. Offer users advice and training on common issues to prevent issues reoccurring and improve average user competency across the company. Responsible for PC Image Testing and the monitoring of systems, desktop anti-virus, Active Directory and Exchange, taking remedial action where necessary. Responsible for distribution of new software either manually or using various methods of remote software distribution methods. Ordering hardware and software as required from third party suppliers and create and maintain IT documentation and manage licenses. Taking part in installations, configuration, commissioning and decommissioning along with associated documentation. Server tape backup / regime management and maintain IT Asset Management. Participate in meetings, and be prepared to travel to client sites. KNOWLEDGE EXPERIENCE: Strong working knowledge of popular software application programs such as: Microsoft Office. Operating Systems: Windows 7 Windows 8, Windows Server 2008, Windows Server 2010. Desktop Applications: Microsoft Office 2007 2010 Adobe Acrobat, desktop AV, etc. Network and Security: Juniper VPN, Juniper Firewall, Barracuda. Experience with SQL preferable but not mandatory. IT relevant Degree preferable. MCP / MCSE / CCNE qualifications desirable. Candidates should be aware of data protection policies. Ability to provide the appropriate level of answers, explanations and guidance to customers. Respond to changing business needs and reprioritise own time accordingly. PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION. Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further. Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. 23000.0000 Speciality: 1st Line Support/Helpdesk. Location: Woking, Surrey Thu, 23 May 2013 02:47:23 +0100 http://www.workcircle.co.uk/click?j=141097328&from=feed http://www.workcircle.co.uk/click?j=141097328 Client Services Support - Pensions (AL306)) Warwickshire Salary to £25,000 per annum generous benefits Our client is the market-leading supplier of administration and illustration systems to the UK self-invested pensions industry. This includes SIPPs (Self-Invested Personal Pensions) and SSASs (Small Self-Administered Schemes). Their clients encompass a range of leading financial services organisations including life offices, banks, investment managers, consulting actuaries, accountants, national IFAs and specialist pensions administration companies. With an unrivalled reputation for continuous innovation, they have grown rapidly in recent years, currently with 25 staff and soon to be 35 with further planned expansion and continued growth over the next 5 years. The role To ensure that the administration and illustration systems deliver high standards in terms of accuracy, performance and security. You will liaise with life companies, banks, investment managers, national IFAs and specialist pension administration companies in providing the first class support and expert advice that they need in order that they gain maximum advantage from the systems. You will provide training and guidance on the use of the systems and also keep your clients up to date with any changes that are made. Knowledge You need to be able to demonstrate technical / functional excellence within SSIP and/or SSAS administration and IT systems. It is envisaged that you will have worked previously for a SSAS or SIPP provider in an administrative or technical support role. Based in Warwickshire, this permanent position (subject to a three month probationary period) offers 37.5 hours per week, Monday to Friday. Flexibility around office hours of 9.00 am - 5.00 pm is currently being trialled to provide employees flexibility for home / work balance. In return you will need to be flexible to work occasional hours during peak upgrade times. This may include some planned evenings and weekends. In addition to an above averagely competitive salary, an above market benefits package includes: Minimum 20 days holiday plus up to 5 additional service days and bank holidays Pension Plan - like for like contributions from the company of up to 4% of salary (on successful completion of probationary period) Death In Service (life cover) of 4 x salary Private Medical Insurance (after 12 months service) Complimentary refreshments and snacks On site parking subject to availability If you have the required experience and knowledge, then please apply with an up to date CV or contact Angela Liscombe at North Oak Recruitment for a confidential discussion. 22000.0000 Speciality: Pensions. Location: Warwickshire, West Midlands (Region) Thu, 23 May 2013 02:46:29 +0100 http://www.workcircle.co.uk/click?j=141097083&from=feed http://www.workcircle.co.uk/click?j=141097083 IFA Sales Support £18,000 to £21,000 plus benefits and bonus This national firm of Independent Financial Advisors provides mainly Individual advice to HNW Private Clients. Due to growth on the Advisor side they are expanding the administration team with the recruitment of an additional sales support professional. You will be responsible for new business, servicing of existing business and liaison with providers across the full range of financial planning. The firm offers an excellent range of benefits which includes a generous contribution towards pension without any employee contribution, annual bonus and full exam support. You will have experience of working as Sales Support within a Financial Advice firm and have knowledge across the full range of Investments and Retirement Planning. JohnstonGreer is a recruitment agency covering Scotland N.Ireland that specialises in the Actuarial, Life Pension, Investment and Insurance sectors. JohnstonGreer operates as an Employment Agency in providing permanent job seeking services. 18000.0000 Speciality: Sales Support. Location: Aberdeen, Aberdeenshire Thu, 23 May 2013 02:46:19 +0100 http://www.workcircle.co.uk/click?j=141096171&from=feed http://www.workcircle.co.uk/click?j=141096171 FRENCH SELECTION UK www.french-selection.co.uk Spanish speaking Support Engineer Engineering, Technician, BSc, Spanish, Midlands, Worcester, Bristol, Gloucester, South West, Sales. Salary: £28K to £35K pa benefits Location: Cheltenham, Gloucestershire Ref: 779SP VIEW JOB DESCRIPTION APPLY NOW Please visit the French Selection UK website, vacancies section, search job reference: 779SP Applications submitted on our website will come to us in the correct format, which means they will be processed faster more efficiently by our team of consultants. The Company: Market leading company The Role: - Supply on-going Sales Technical Support to all company's solutions - Report to the Sales Director - Europe North Africa - Represent the company / visit clients regarding to resolve technical issues or provision of solutions - Monitor and report on activities and provide specified management information - Liaise with appropriate departments, distributors, internal reporting - Travel upon request in Europe visiting customers The Candidate: - Fluent Spanish English (Arabic as an additional language - desirable) - Educated to degree level in Electrical Engineering or Computing - Excellent Analytical investigating skills with great attention to details - Some field experience dealing with electrical / electronic equipment - desirable - Must be able to work on own initiative in a team - Excellent presentations skills (include written reports) - Quality orientated The salary: £28K to £35K pa depending on experience Benefits (pension , healthcare and possibility of a car) French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom. 28000.0000 Speciality: Technical Support. Location: Cheltenham, Gloucestershire Thu, 23 May 2013 02:45:38 +0100 http://www.workcircle.co.uk/click?j=142812861&from=feed http://www.workcircle.co.uk/click?j=142812861 Company Profile: Westcoast Ltd is a privately held Company which has been established for over 25 years. The Company distributes leading IT brands to a broad range of Resellers, Retailers and Office Product Dealers in the UK. The group has turnover in excess of £1bn and employs over 800 people in the following locations: Theale, Berkshire Milton Keynes Nottingham Dublin Glasgow Job Overview: The job role is based out of our Theale office and main duties will include answering helpdesk calls and online service requests. Key aspects of the role are: PC and laptop lifecycle support (building, imaging, hardware troubleshooting) Troubleshoot and resolve technical issues with Microsoft applications and operating systems Helping and training users in IT tasks Specific Requirements Candidates should be computer literate and have a problem-solving mind-set. Training to be provided: Systems and Networking Apprenticeship - Microsoft Technical Associate (MTA) City and Guilds certificate in IT Systems and Principles City and Guilds Level 3 Diploma in IT Professional Competence Minimum Requirements: You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must. Working Week: 37.5 hours (Monday Friday, 9 5:30) Apprenticeship Duration 12 - 14 Months Future Prospects: Your employer will review your salary at the end of the apprenticeship, depending on the skills you’ve gained. You will be on performance related pay. This job was originally posted as www.totaljobs.com/JobSeeking/766---Helpdesk-Support-Engineer---Theale---RG7_job56133953 Location: Reading, Berkshire, UK Thu, 23 May 2013 02:24:24 +0100 http://www.workcircle.co.uk/click?j=142811485&from=feed http://www.workcircle.co.uk/click?j=142811485 Somerset Care community Services supports people to live independently at home. A strategic partner with Wiltshire Council and NHS, we are developing services for people in North Wiltshire. We are looking for people who are passionate about care and support in the community. You will provide care and support for customers living independently at home, across the Chippenham, Malmesbury and surrounding villages . Top-class training and induction provided, with opportunities to progress. Own transport required. To apply for this position please complete the on-line application form on our website. Alternatively to request an application pack please contact Debra Lewis at our Wiltshire Community Base on (01225) 792925. Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview. Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-and-Care-Workers-Wiltshire--Chippenham-Malmesbury_job56131212 Location: Melksham, Wiltshire, UK Thu, 23 May 2013 02:23:20 +0100 http://www.workcircle.co.uk/click?j=142811463&from=feed http://www.workcircle.co.uk/click?j=142811463 Somerset Care Community Services supports people to live independently at home. A strategic partner with Wiltshire Council and NHS, we are developing services for people in North Wiltshire. We are looking for people who are passionate about care and support in the community. You will provide care and support for customers living independently at home, across the Corsham, Box and Colerne areas. Top-class training and induction provided, with opportunities to progress. Own transport required. To apply for this position please complete the on-line application form on our website www.somersetcare.co.uk . Alternatively to request an application pack please contact Debra Lewis at our Wiltshire Community base on (01225) 792925 Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview. Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-and-Care-Worker-Wiltshire--CorshamBoxColerne_job56131166 Location: Melksham, Wiltshire, UK Thu, 23 May 2013 02:23:19 +0100 http://www.workcircle.co.uk/click?j=142811447&from=feed http://www.workcircle.co.uk/click?j=142811447 Somerset Care community Services supports people to live independently at home. A strategic partner with Wiltshire Council and NHS, we are developing services for people in North Wiltshire. We are looking for people who are passionate about care and support in the community. You will provide care and support for customers living independently at home, across the Wiltshire and Wylye Valley area. Top-class training and induction provided, with opportunities to progress. Own transport required. To apply for this position please complete the on-line application form on our wesbite www.somersetcare.co.uk . Alternatively to request an application pack please contact Debra Lewis at our Wiltshire Community Base on (01225) 792925. Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview. Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-and-Care-Workers-Wiltshire--Wylye-Valley_job56131132 Location: Melksham, Wiltshire, UK Thu, 23 May 2013 02:23:18 +0100 http://www.workcircle.co.uk/click?j=136526578&from=feed http://www.workcircle.co.uk/click?j=136526578 Shaw healthcare are seeking to recruit motivated support workersfor St Johns Nursing Home, Droitwich which provides 24hr care for residents. You will be required to deliver quality care to all residents, following the directions of your Team leader. You must ensure that the physical, social, psychological and emotional needs of the residents in your care are met. You must provide appropriate, high standards of support to service-users in accordance with their agreed individual support package, and in a way in which promotes dignity, privacy, safety, empowerment and opportunity. You will be at the very heart of our industry, so you are expected to be reliable, dependable and committed to make a difference in our homes. We are looking for : Person-centred care in their approach Knowledge and understanding of older people and their needs. Customer focused and has a passion for continuously improving the service provided We offer: Free training with regular updates QCF training Professional clinical support A Benefit Scheme with Discounted Retail/Holiday/Leisure vouchers, Child Care Vouchers and much more An Employee Assistance Programme A pleasant and friendly working environment You will be required to complete an enhanced CRB check. Shaw healthcare recognises values the diversity of its employees is committed to creating a working environment where everyone is respected. For more information contact Karen Badger, Home Manager 01905 794506. This job was originally posted as www.totaljobs.com/JobSeeking/Support-Workers_job55716050 Location: Droitwich, Worcestershire, UK Thu, 23 May 2013 02:23:17 +0100 http://www.workcircle.co.uk/click?j=142811418&from=feed http://www.workcircle.co.uk/click?j=142811418 Somerset Care community Services supports people to live independently at home. A strategic partner with Wiltshire Council and NHS, we are developing services for people in North Wiltshire. We are looking for people who are passionate about care and support in the community. You will provide care and support for customers living independently at home, across the Bradford-on-Avon area. Top-class training and induction provided, with opportunities to progress. Own transport required. To apply for this position please complete the on-line application form on our website www.somersetcare.co.uk . Alternatively to request an application pack please contact Debra Lewis at our Wiltshire Community Base on (01225) 792925. Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview. Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-and-Care-Workers-Wiltshire--Warminster-and-Westbury_job56131084 Location: Melksham, Wiltshire, UK Thu, 23 May 2013 02:23:16 +0100 http://www.workcircle.co.uk/click?j=142811392&from=feed http://www.workcircle.co.uk/click?j=142811392 Somerset Care community Services supports people to live independently at home. A strategic partner with Wiltshire Council and NHS, we are developing services for people in North Wiltshire. We are looking for people who are passionate about care and support in the community. You will provide care and support for customers living independently at home, across the Mere and Zeals area. Top-class training and induction provided, with opportunities to progress. Own transport required. To apply for this position please complete the on-line application form on our website www.somersetcare.co.uk . Alternatively to request an application pack please contact Debra Lewis at our Wiltshire Community Base on (01225) 792925. Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview. Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer This job was originally posted as www.totaljobs.com/JobSeeking/Support-and-Care-Workers-Wiltshire-Mere-and-Zeals_job56131016 Location: Melksham, Wiltshire, UK Thu, 23 May 2013 02:23:15 +0100 http://www.workcircle.co.uk/click?j=142811282&from=feed http://www.workcircle.co.uk/click?j=142811282 Surrey Community Services are looking for a Care and Support Workers to join their team. The Care and Support worker role involves visiting older people in their own homes across Camberley, Frimley, Windlesham and surrounding areas to provide them with the care and support that they need in order to remain independent. Benefits for this role include relevant training, paid mileage and travel time, enhancements for weekend working, pension scheme and career progression. Full training and work shadowing are provided before starting work, and there is always advice and help from the local community office. This is a role that caring individuals find enormously rewarding, because it is such a valuable service to the people who receive it. We hope that you will be interested in joining our fantastic team of trained and committed staff. To apply for this position please complete the on-line application form on our website www.somersetcare.co.uk . Alternatively to request an application pack please contact Christine Dyson on (01784) 438372 . Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer Please note that receipt of your application form will not be acknowledged unless you have been shortlised. This job was originally posted as www.totaljobs.com/JobSeeking/Care-and-Support-Workers-Camberley-Frimley-and-Windlesham_job56130793 Location: Egham, Surrey, UK Thu, 23 May 2013 02:23:09 +0100 http://www.workcircle.co.uk/click?j=142811274&from=feed http://www.workcircle.co.uk/click?j=142811274 Our North Hampshire Community Services are looking for Care and Support Workers to join their team. The Care and Support worker role involves visiting older people in their own homes across Farnborough, Yateley, Fleet and surrounding areas to provide them with the care and support that they need in order to remain independent. Benefits for this role include relevant training, paid mileage and travel time, enhancements for weekend working, pension scheme and career progression. Full training and work shadowing are provided before starting work, and there is always advice and help from the local community office. This is a role that caring individuals find enormously rewarding, because it is such a valuable service to the people who receive it. We hope that you will be interested in joining our fantastic team of trained and committed staff. To apply for this position please complete the on-line application on our website www.somersetcare.co.uk . Alternatively to request an application pack please contact our North Hampshire base on (01256) 477833. Please note that receipt of your application will not be acknowledged unless you have been shortlisted for interview Appointments are subject to an enhanced certificate from the DBS. We are an equal opportunities employer. This job was originally posted as www.totaljobs.com/JobSeeking/Care-and-Support-Worker-Farnborough-Yateley--Fleet_job56130780 Location: Basingstoke, Hampshire, UK Thu, 23 May 2013 02:23:08 +0100 http://www.workcircle.co.uk/click?j=143652357&from=feed http://www.workcircle.co.uk/click?j=143652357 1st Lines Technical Support Advisor Worcester £16,500 Working in a team dedicated to providing a world class customer experience, you will be the first point of contact of customers experiencing IT problems with this companies services. Being an IT company, you will trouble shoot e-mail, website and ADSL issues for customers to help them resolve basic account and billing queries relating to the services offered by the company. Required Skills Excellent communication skills Strong IT skills 1 year’s experience in a Help Desk or Technical Support or Call Centre environment TCP / IP Networking Configuration skills Some of the responsibilities will include but not limited Ensuring all enquiries are logged and kept up-to-date and all problems followed through until resolved or concluded Ensuring complaint logs are kept up-to-date and all problems are followed through until resolved or escalated for quick resolution. Ensuring customers are kept up-to-date with developments Ensuring all enquiries are resolved in line with the department SLAs KPI’s Trouble shooting and diagnosing customer’s issues relating to internet and broadband Escalating problems to 2nd Line/Team Leader where necessary. This role is initially for 6 months, however there is the strong possibility it will turn into a permanent role. Hourly rate equates to gross salary of £16,500 per annum, incorporating holiday pay. If you would like to apply, pleases call Jon Glas ay CV Bay Ltd today or email your CV via the link on this web page! This job was originally posted as www.totaljobs.com/JobSeeking/1st-Line-Support--Helpdesk---Worcester---16500_job56171910 Location: Worcester, Worcestershire, UK Thu, 23 May 2013 01:44:05 +0100 http://www.workcircle.co.uk/click?j=145322023&from=feed http://www.workcircle.co.uk/click?j=145322023 Kisimul School is one of the UK’s leading independent residential special schools, offering a homely and safe environment for children who have severe learning difficulties, challenging behaviour, autism and global developmental delay. As a Residential Support Worker you will work in the Residential Home providing guidance, support and engagement to the residents in a variety of settings including the classroom (dependant on the age of the resident), home, on site and off site activities. Working within a designated team you will help maintain a stable, happy and caring environment that puts the health, safety and welfare of the residents first. Residential Support Workers are to be good role models, conducting themselves in a professional manner at all times whilst on duty or when representing the company. Kisimul is committed to valuing diversity and promoting equality for all Duties include Supporting the Residents towards managing their own behaviours and becoming as independent as possible within their own capabilities by using the skills and approved approaches learnt during the training provided Communicating with the Residents in the method appropriate to them Makaton, Verbally or use of PECS Supporting the Residents in a variety of activities including physical activities either on site or off site Doing everything possible to maintain a safe, clean and enjoyable environment to live and work in, involving domestic duties. Completing as required all paperwork ensuring it is legible, accurate and complete. Successful candidates will be enthusiastic and have an interest in care work. This is a permanent full time role that works on a rotating shift basis and includes working weekends. We offer Career Progression for suitable candidates Training and Support to complete CWDC Induction followed by Diploma Level 3 Days 38 hours/week on 3 week rotating shift basis including weekends 7:30 am to 2:30pm and 2:00 pm to 10:00pm. Nights 35 hours/week on 2 week roatating shift basis including weekends - 9.30pm to 7.30am Training will be given to communicate with the children and young people in the method appropriate to them Makaton, Verbally or use of PECS Due to current legislation you have to be 22 and over to work at our school sites. All applicants will be required to undertake an EnhancedDBS Check. Kisimul School is an equal opportunities employer. This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. This job was originally posted as www.totaljobs.com/JobSeeking/Residential-Support-Worker_job56290821 Location: Lincolnshire, UK Thu, 23 May 2013 01:42:13 +0100 http://www.workcircle.co.uk/click?j=145320262&from=feed http://www.workcircle.co.uk/click?j=145320262 Company Profile: Synergize IT deliver mobile and cloud software solutions to the UK transport and logistics sector. Its product base is expanding and the successful applicant will be part of a growing and vibrant team. More general company information can be found on www.synergizeit.com . Job Overview: This is a Work-Based Learning’ apprenticeship with a Software company in your area. The technical training will be undertaken at your local academy location (for up to 10 weeks across the year) as you study towards industry recognised qualifications. (Travel costs may be covered by your employer). We are looking for exceptional applicants with a strong educational background in either Mathematics, Science or Business related subjects, with an aptitude for computing. We are also looking for candidates who have an understanding of technology and how it supports business, but most of all, who are really enthusiastic about becoming a professional Software Developer. Weekly Wage £150-£200 Working Week: 37.5 hours ( Monday Friday, 9 - 5:30) Future Prospects : This is an outstanding opportunity for talented, committed, and reliable individuals to begin their career as a software developer and we are seeking candidates with high potential. Training to be provided: Microsoft Technology Associate in Software Development Fundamentals (MTA) City Guilds Certificate in IT Systems and Principles City Guilds Level 3 Diploma in IT Professional Competence We require an enthusiastic, eager to learn person to work in the Services team that: - Performs rollouts IT projects (Mobile Applications, Server Portals) to various corporate customers in the Transport and Logistics sector and - Customer support dealing with technical issues raised by our customers. It is an ideal role for a first time or newly qualified individual who wants to grow in the IT sector and work within a team performing customer support and project rollout (testing and deployment). Technologies involved are: Cloud technology, Linix, Mysql, Java environments, PHP, Perl, Shell script, Mobile Application (Android, BB, iOS). Minimum Requirements: You must have at least7 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must. Working Week: 37.5 hours (Monday Friday, 9 5:30) Apprenticeship Duration 12 - 14 Months Future Prospects: Your employer will review your salary at the end of the apprenticeship, depending on the skills you’ve gained. You will be on performance related pay. Skills required: Good general IT knowledge Good communication skills and telephone manner Good spoken and written English Good problem solving abilities Mobile application knowledge an advantage Basic UNIX/Linux a advantage Knowledge of Mysql, Shellscripting and some Java would be useful. This job was originally posted as www.totaljobs.com/JobSeeking/748---Technical-Software-Support---TW15-2UD_job56287776 Location: Ashford, Middlesex, Middlesex, UK Thu, 23 May 2013 01:40:49 +0100 http://www.workcircle.co.uk/click?j=145320220&from=feed http://www.workcircle.co.uk/click?j=145320220 Company profile: The BSI are the national standards organization for the UK and an influential member of the ISO . The main objective of the BSI is to publish and proliferate standards and standardisation both domestically and internationally. Job overview : IT Support working in a mature team of IT Professionals. Working on various projects covering various locations (Milton Keynes / Hemel Hempstead / Chiswick). A fantastic opportunityto work with leading edge technology. A unique opportunity to undertake an Advanced IT Apprenticeship with a supportive exciting employer. As the UK’s leading IT Training provider, QA has been working alongside Microsoft to develop an Advanced Microsoft IT Apprenticeship programme. We have numerous employer partners ready to employ IT apprentices/trainees and support them through an IT Apprenticeship programme. The programme will involve hands on technical experience in the work place and extensive training provided at QA’s leading academy. Employer partners are companies who develop and market IT solutions using Microsoft’s technology. They also provide consulting and customer service for Microsoft systems, or recommend Microsoft technology purchases to customers. The successful candidate will deliver exceptional customer support to business partners and end user customers. Duties may include responding to people’s technical problems by email and telephone, and helping to set up new systems. You may also carry out some technical support at customer’s offices. Working Week: 37.5 hours ( Monday Friday, 9 - 5:30) Future Prospects : There may be opportunities to undertake further learning after your apprenticeship. Training to be provided: Microsoft Technical Associate (MTA) City Guilds Certificate in IT Systems and Principles City Guilds Level 3 Diploma in IT Professional Competence Expected Apprenticeship Duration: 12 months Skills Required: A passion for technology, good communication skills and good organisational skills. Personal Qualities: An enthusiastic and professional attitude. Commitment to learning new skills Qualifications Required: You must have at least 5G.C.S.E Grades(C and above) or equivalent, Maths and English is a must. Special requirements : Ideally mature and confident and lives in north London travel costs to Milton Keynes and Hemel will be covered. This job was originally posted as www.totaljobs.com/JobSeeking/IT-Support-Apprentice---with-company-based-in---MK5_job56287700 Location: Milton Keynes, Buckinghamshire, UK Thu, 23 May 2013 01:40:46 +0100 http://www.workcircle.co.uk/click?j=145319903&from=feed http://www.workcircle.co.uk/click?j=145319903 Employer: Impreza Computers Services Ltd Location: ME2 4HU Salary: £150.00 Vacancies: 1 Start Date: June 2013 Interview start date: May 2013 QA Apprenticeships works with Microsoft to develop this unique Level 3 Apprenticeship in Microsoft - IT Systems Networking. You will have a real job and gain your industry recognised certifications at a QA training centre. This is the start of your IT career. Employer: Impreza was formed in 1998 initially as a software development company but soon after added an IT Support division too. Thirteen years on, and despite the peaks and troughs of the economy, we have continued to grow both our business and our client base which we believe is due to the following: Dedication to providing unparalleled customer service Client retention Staff retention Investment into systems Investment into training We are now one of Kents' leading providers of software development and IT support services to organisations across many sectors. Job Overview: You will be joining a support desk working alongside a team of 4 engineers putting in to practise what they learn at the academy and assisting with support calls, site visits and maintaining networks. Training to be Provided Microsoft Technical Associate (MTA) City Guilds Certificate in IT Systems and Principles City Guilds Level 3 Diploma in IT Professional Competence Skills Required A passion for technology, good communication skills and good organisational skills. Qualifications Required You must have at least 5 G.C.S.E Grades (C and above) or equivalent, Maths and English is a must. Personal Qualities A passion for technology, good communication skills and good organisational skills. Goodluck!!!!! This job was originally posted as www.totaljobs.com/JobSeeking/802--Junior-Support-Services-Ltd_job56286926 Location: Rochester, Kent, Kent, UK Thu, 23 May 2013 01:40:26 +0100 http://www.workcircle.co.uk/click?j=136397082&from=feed http://www.workcircle.co.uk/click?j=136397082 Based at the Surrey Research Park in Guildford, our client is a fast growing Oracle Hyperion Gold Partner and Adaptive Planning Business Partner that specialises in the provision of Planning, Budgeting, Forecasting, Financial Consolidation and Reporting and Analysis solutions. The role of the Hyperion Application Support Analyst is to be on hand to support and maintain Hyperion business applications for clients, both UK and Global. The applicant will ideally have: - General experience in managing, supporting and maintaining one or more Hyperion toolsets (including HFM, Essbase, Planning and FDM) - Be educated to university degree level (or equivalent qualification) OR - Qualified Accountant (or experienced part-qualified accountant) - Some exposure to IT processes, methodologies and best practice - Some experience in Business Analysis and Application release management - Experience in end user training - Strong communications skills, both verbal and written - Good organisational and time management skills - Great customer relations skills This employer is happy to accommodate flexibility for the right candidate therefore the role can be done on a full or part-time basis. 20000.0000 Speciality: Systems/Support Analyst. Location: Guildford, Surrey Wed, 22 May 2013 08:51:41 +0100 http://www.workcircle.co.uk/click?j=145215570&from=feed http://www.workcircle.co.uk/click?j=145215570 Role Overview: To support closure of problem projects, major customer technical legacy issues and manage warranty issues. Principal Responsibilities: Management of project and product issues Reduce time and costs on problem projects to the satisfaction of the Customer and/or the Leadership Team Feedback solutions and problems to the appropriate department to prevent further issues occurring Knowledge and Experience Required: Degree qualified Multi Skilled Engineer with excellent knowledge for MHE equipment Able to manage technical projects Assertive and able to communicate at all levels Additional Information: The successful applicant will be required to travel throughout Europe which will include staying away from home overnight. You may also be required to occasionally work at height. This job was originally posted as www.totaljobs.com/JobSeeking/Operational-Support-Engineer_job56280105 Location: Banbury, Oxfordshire, UK Wed, 22 May 2013 07:01:59 +0100 http://www.workcircle.co.uk/click?j=145214045&from=feed http://www.workcircle.co.uk/click?j=145214045 About Optevia As one of the leading specialist providers of Microsoft Dynamics CRM to the UK public sector and top Microsoft Dynamics CRM Partner last year, members of the 2013 President’s Club and Gold Partner, Optevia is a forward thinking and exciting company to join. We have been working with Microsoft Dynamics CRM since our founder joined Bill Gates on stage to launch the product in 2004.Since then, the company has gone from strength to strength, building a highly skilled, motivated and friendly team. The Role We are looking to recruit a System Administrator/Support Consultant who has experience within a customer facing 1 st line support role and has graduated to dealing with 2 nd and 3 rd line support issues within a Microsoft technology environment. Any experience with Microsoft CRM or Enterprise applications would also be highly desirable. You should be : Well presented Confident and charismatic individual who will gel well within the existing team Highly motivated and career driven Have a good work ethic and high level of personal discipline From a technical background Experience and Skills required : Essentials: 3 years’ experience delivering solutions/support within an ITIL Framework Active Directory Microsoft SQL Server 2008 Microsoft Dynamics CRM MCSE or higher qualification Microsoft Windows Server 2008 Microsoft Office 2007 / 2010 Microsoft Windows 7 IIS / Web services TCP/IP Networking skills Desirables: VMWare / Hyper V Blackberry / BES ISA / TMG Firewalls Backup Exec or Similar Microsoft Exchange 2007/2010 Microsoft Lync Microsoft Sharepoint Experience in public sector would be a plus but not essential, as would be any form of security clearance. Position Offers : Salary:£20,000 - £25,000 depending on experience Benefits:Profit Share Bonus, possible career progression, company laptop and phone Type:Full time permanent position Location:Home based with occasional Client site visits This job was originally posted as www.totaljobs.com/JobSeeking/System-AdministratorSupport-Consultant_job56277268 Location: UK Wed, 22 May 2013 07:00:59 +0100 http://www.workcircle.co.uk/click?j=145214050&from=feed http://www.workcircle.co.uk/click?j=145214050 About Optevia As one of the leading specialist providers of Microsoft Dynamics CRM to the UK public sector and top Microsoft Dynamics CRM Partner last year, members of the 2013 President’s Club and Gold Partner, Optevia is a forward thinking and exciting company to join. We have been working with Microsoft Dynamics CRM since our founder joined Bill Gates on stage to launch the product in 2004.Since then, the company has gone from strength to strength, building a highly skilled, motivated and friendly team. The Role We are looking to recruit a System Administrator/Support Consultant who has experience within a customer facing 1 st line support role and has graduated to dealing with 2 nd and 3 rd line support issues within a Microsoft technology environment. Any experience with Microsoft CRM or Enterprise applications would also be highly desirable. You should be : Well presented Confident and charismatic individual who will gel well within the existing team Highly motivated and career driven Have a good work ethic and high level of personal discipline From a technical background Experience and Skills required : Essentials: 3 years’ experience delivering solutions/support within an ITIL Framework Active Directory Microsoft SQL Server 2008 Microsoft Dynamics CRM MCSE or higher qualification Microsoft Windows Server 2008 Microsoft Office 2007 / 2010 Microsoft Windows 7 IIS / Web services TCP/IP Networking skills Desirables: VMWare / Hyper V Blackberry / BES ISA / TMG Firewalls Backup Exec or Similar Microsoft Exchange 2007/2010 Microsoft Lync Microsoft Sharepoint Experience in public sector would be a plus but not essential, as would be any form of security clearance. Position Offers : Salary:£20,000 - £25,000 depending on experience Benefits:Profit Share Bonus, possible career progression, company laptop and phone Type:Full time permanent position Location:Home based with occasional Client site visits This job was originally posted as www.totaljobs.com/JobSeeking/System-AdministratorSupport-Consultant_job56277278 Location: UK Wed, 22 May 2013 07:00:59 +0100 http://www.workcircle.co.uk/click?j=145213329&from=feed http://www.workcircle.co.uk/click?j=145213329 Our client a large retail company based near Camberley are currently looking to recruit a Website/IT Support professional to work within their existing IT team. Outline of Duties Oversee the day to day administration of the company’s website, including product creation and page development. Generation of the on line newsletters Providing IT support to the company as and when needed Basic hardware and software troubleshooting for printers, PCs, e-mails and network connectivity, switches, cabling, telecoms equipment, archiving and back-ups. Proficient in MS excel with experience in using formulas and have an understanding of HTML Able to undertake image manipulation, ideally using Photoshop or Paint Shop Pro The ideal candidate for this role will have Strong attention to detail Be highly creative with a good use of English Ideally have experience of on line sales including Google ad words, Amazon Seller Central and Channel Advisor (E-bay). MS Office and Windows XP experience is essential, as it at least 2+ years’ experience in either IT or web support. Knowledge of Windows server, Active Directory, MS Dynamics Sophos AV experience is also desirable. This job was originally posted as www.totaljobs.com/JobSeeking/WebsiteIT-Support-Assistant_job56275967 Location: Camberley, Surrey, UK Wed, 22 May 2013 07:00:17 +0100 http://www.workcircle.co.uk/click?j=135595304&from=feed http://www.workcircle.co.uk/click?j=135595304 A brilliant opportunity has arisen for an experienced IFA Sales Support Administrator/junior paraplanner, to join this medium sized progressive firm of Independent Financial Advisers in Norwich. The firm has been established for many years - has an excellent track record with the FSA and is now completely RDR ready. The job involves all aspects of a first class administrative/support service to the team of IFA’s and Paraplanners - you will be working within a small team of administrators and preference will be given to those candidates with previous direct relevant experience and to those who are studying for /have completed their financial planning qualifications. On offer is an excellent basic salary plus benefits. 23000.0000 Speciality: Sales Support. Location: Norwich, Norfolk Wed, 22 May 2013 06:06:01 +0100 http://www.workcircle.co.uk/click?j=132747311&from=feed http://www.workcircle.co.uk/click?j=132747311 We are seeking a sharp, energetic technical support engineer to help support a large, diverse customer and partner base. You will work closely with many groups within the company, including sales, engineering, and product management to enable the company to continue its rapid growth. Responsibilities Research and resolve issues reported by customers and partners. Identify issues suitable for entry in the Knowledge Base. Write, review, release KB articles. Work with engineering to diagnose and resolve critical escalated issues. Identify, reproduce, and document bugs. Requirements Strong understanding of networking fundamentals especially being able to explain the functions of and differences among the link, network, transport, and application layers. Outstanding account management, follow-through and problem solving skills, resourcefulness, attention to detail, and communication skills, both verbal and written. Fluency in English. Excellent speaking and writing skills. B.S. in computer science or a related technical discipline. Characteristics of success 2 years’ experience with networking products. Experience supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers. Experience installing and trouble-shooting Wi-Fi networks (802.11a/b/g/n) Ability to multi-task and to work under pressure. The Business Fantastic, pre-public start-up Cloud based solution is revolutionizing the networking space Very high growth company Funded by the A-team of venture capital Much career growth coming out of the support group. We regularly promote into other areas of the company HR Revolution are working as an employment consultancy with regards to this vacancy This job was originally posted as www.totaljobs.com/JobSeeking/Technical-Support-Engineer_job55483535 Location: London, UK Wed, 22 May 2013 02:57:33 +0100 http://www.workcircle.co.uk/click?j=134799029&from=feed http://www.workcircle.co.uk/click?j=134799029 Carpetright Plc are the award winning carpet and flooring company based in the UK and now also beds and mattresses. We offer flooring products and services that are guaranteed high quality and are the UK’s largest flooring and bed specialist retailer with over 600 stores throughout Europe. We are looking to recruit a System Support Analyst for our Store Support Offices based in Purfleet. The purpose of this role is to provide second-level support and analysis for the Microsoft Navision Store System issues at SSO and Stores, from a technical and business perspective. To queries and assess the need for escalation to development and other business areas. To understand and support the integration of Navision with other systems, i.e. ICAN (Middleware), SAP (BW R3P) OBS, and the consequences of changes within Navision that impact other systems. The resource is required for 40 hours a week covering between the hours of 8am and 6pm Monday to Saturday (Staggered as agreed with your line manager) but some flexibility of working hours will be required. You will be responsible for resolving system operational issues where first level resolution has not been possible and facilitate first-time resolution where possible, for both software and hardware issues. The team provides on-call and Bank Holiday support, so additional cover will be required. The ideal candidate will have previous experience of working with a retail ERP system (preferably Navision) at a database interrogation level within a multi site retail environment. As well having a positive and enthusiastic attitude, with a pro-active approach to problem solving. You will have the ability to build a positive and constructive working relationship with all members of the team. In return, we offer a competitive basic salary, a generous commission scheme for each sale made and a vast range of benefits such as colleague discount and bonuses. Sound interesting? Then apply today and give yourself the chance to work for an exciting and expanding company that offers great pay, a welcoming and supportive working environment and fantastic career progression . 23000.0000 Speciality: Analyst Prog/Dev. Location: Purfleet, Essex Wed, 22 May 2013 02:55:22 +0100 http://www.workcircle.co.uk/click?j=140963528&from=feed http://www.workcircle.co.uk/click?j=140963528 This is a great oppoprtunity to join this very successful South Bermondsey Co. Working as a Commercial Support Analyst, you'll create and run reports from existing internal data sources, support the sales divisions by providing reports and data, analyse business information, provide insights to senior management. You'll also make recommendations on enhancing their systems and productivity. The role includes managing information in and out of the business, including information on sales, costs, stock levels and profitability. In more detail: 1/ Source and present data, analyse and present recommendations for internal and external meetings 2/ This will include information on sales, costs, profitability, pricing and contract terms, promotions, stock, forecasting, residual stock. 3/ Responsible for the management of customer databases 4/ Provide ad hoc reports and analysis to support the other divisions within the business. Requirements: This is a role for a well-organised, ambitious and inquisitive person. You will have a high level of report writing and numerical ability. You must have good written and verbal communication skills, and excellent attention to detail. You must be able to demonstrate the ability to add insight and analysis to data, providing information and recommendations to improve the business. You must be able to demonstrate commercial awareness. The successful candidate will demonstrate strong skills in data extraction, using desktop applications for planning and analysis, as well as the ability to explore and learn new packages, and to improve the way that the business holds and manages data. Experience in using report writers and managing databases would be an advantage, in particular the use of Business Objects. Please send your CV asap - only successful candidates will be contacted. The Career Factor is acting as an Employment Agency in this position. 25000.0000 Speciality: Business Analyst. Location: Bermondsey, London Wed, 22 May 2013 02:51:31 +0100 http://www.workcircle.co.uk/click?j=142669861&from=feed http://www.workcircle.co.uk/click?j=142669861 3rd Line Support Our client, a prestigious award-winning IT Services Company, seeks a 3rd Line Support to its varied and dynamic customer base. For this role it is essential that you have either a MCSE or MCITP qualification (or an equivalent proven skill set), good Windows Server and Exchange skills as well as a sound working knowledge of the following technologies - Citrix, TMG and VMware . You will have skills and/or experience in networking and firewalls and SQL. You will need to be able to travel independently as the role may involve occasional customer site visits (a full driving licence is essential). 30000.0000 Speciality: 3rd Line Support. Location: Huntingdon, Cambridgeshire Wed, 22 May 2013 02:50:37 +0100 http://www.workcircle.co.uk/click?j=140962478&from=feed http://www.workcircle.co.uk/click?j=140962478 Based in Germany, the Sales Support Assistant is responsible for providing in-depth training to our clients’ customers in the region. Customers will include a variety of specifiers, consultants, distributors, wholesalers, installers and educational institutions. Reporting to the Business Development Manager for the Region, you will have an important supporting role to underpin sales growth in the territory by providing high level product training and application sessions to a varied audience. Creating increased product awareness and bringing the distribution channel up to speed on relevant products will be crucial to further enhance sales over the next few years. You will be working closely with our clients’ channel partners, the Business Development Manager, Technical Services and Customer Services’ teams at the UK Head Office. Your main duties will include - Raise awareness of non-penetrative support systems with specifiers and consultants - Track construction project opportunities ensuring specifications convert to sales - Train the staff of stocking distributors resellers (including outlets) in the territory - Ensure product representation in distributor communications and at POS. - Explain benefits of our products over traditional methodologies and the competition. - Organise installer training forums / seminars with distributors. - Involvement in localised marketing campaigns / communication programs. - Perform regular training sessions at AC / refrigeration schools. - Present new products to the distribution channel. - Optimise breath of range with distribution partners. - Assist with the organisation of trade fairs in the territory. - Travel extensively within the territory to showcase products and create awareness. - Assist the BDM with any training or sales activities as required. - Contribute to new product development through market research and customer feedback. - Weekly brief to the BDM on progress any key issues. We endeavour to respond to all applications, however, due to the large volume this isn’t always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities . 30000.0000 Speciality: Technical Support. Location: Germany Wed, 22 May 2013 02:50:04 +0100 http://www.workcircle.co.uk/click?j=142669363&from=feed http://www.workcircle.co.uk/click?j=142669363 Our Client is a large International bank with a wealth management division and they are currently looking for an experienced financial Services Administrator Based in their offices in the city of London you will be supporting the IFA's and Paraplanner We feel this is a great opportunity for someone to initially work in a FS support role and have a career path if required within this great organisation Salary negotiable but circa £22000 to £25000 This is a 1 year contract option that could lead to permanent Please call Jason Webber at Astral Recruitment part of Verridian plc for further details 22000.0000 Speciality: Sales Support. Location: City Of London, London Wed, 22 May 2013 02:49:40 +0100 http://www.workcircle.co.uk/click?j=142669311&from=feed http://www.workcircle.co.uk/click?j=142669311 A new and challenging role has arisen within a leading Pensions Consulting firm for a positive and proactive Pension specialist to join their team in the South West. The role involves providing specialist support services to the client facing Consulting staff who provide advisory services to Defined Contribution Pension clients. Principle responsibilities will include producing technical reports for existing and new clients, conducting in depth research and analysis, drafting member communication and dealing with client queries. In addition you will ensure that administrative and compliance processes are followed at all times. This role will involve travel to other offices as the need arises. The successful applicant will have in depth knowledge of DC Pension schemes and have both technical and administrative experience, ideally gained within a Consultancy firm. You will be IT literate and have strong written and verbal communication skills. You will have an analytical approach to work and be able to balance a variety of tasks and projects simultaneously. This is a varied and challenging role which will appeal to an ambitious individual seeking to further their career within the Pensions industry. You will receive a generous package and professional development scheme. Group Pensions, Sales Support, Defined Contribution, Money Purchase, Paraplanning, Sales Support, Employee Benefits, Pensions Administration. 0.0000 Speciality: Pensions. Location: Wokingham, Berkshire Wed, 22 May 2013 02:49:38 +0100 http://www.workcircle.co.uk/click?j=142669312&from=feed http://www.workcircle.co.uk/click?j=142669312 A new and challenging role has arisen within a leading Pensions Consulting firm for a positive and proactive Pension specialist to join their team in the South West. The role involves providing specialist support services to the client facing Consulting staff who provide advisory services to Defined Contribution Pension clients. Principle responsibilities will include producing technical reports for existing and new clients, conducting in depth research and analysis, drafting member communication and dealing with client queries. In addition you will ensure that administrative and compliance processes are followed at all times. This role will involve travel to other offices as the need arises. The successful applicant will have in depth knowledge of DC Pension schemes and have both technical and administrative experience, ideally gained within a Consultancy firm. You will be IT literate and have strong written and verbal communication skills. You will have an analytical approach to work and be able to balance a variety of tasks and projects simultaneously. This is a varied and challenging role which will appeal to an ambitious individual seeking to further their career within the Pensions industry. You will receive a generous package and professional development scheme. Group Pensions, Sales Support, Defined Contribution, Money Purchase, Paraplanning, Sales Support, Employee Benefits, Pensions Administration. 0.0000 Speciality: Pensions. Location: Birmingham, West Midlands Wed, 22 May 2013 02:49:38 +0100 http://www.workcircle.co.uk/click?j=140131470&from=feed http://www.workcircle.co.uk/click?j=140131470 Technical Service Provider Support (Turkish) Overview The Technical Service Provider Support team provides front line support for the Service Providers, who support our end customers and is a lynch-pin for other functions e.g. Service Training, Engineering, Planning Procurement, Logistics, Field Service, Administrative Service Provider Support. The team deals with escalations from the Service Provider’s, and provide information on a range of services, including troubleshooting theory, theory of operations, and technical assistance. Interaction/Communication is currently done primarily via e-mail and Chat ONLY. There will be no phone queue for this skill. In addition, on-site visits may be required from time to time. Individuals on this team will need to handle queries from start of issue right through to final resolution. Responsibilities Screen and process issues in a timely fashion. Identify potential problems and trends by monitoring tasks or escalations, or through analysis of reporting. Works cross functionally with other departments to ensure business needs are addressed and customer satisfaction achieved. Provide data as required by management for periodic status reporting. Meet minimum team standards such as customer satisfaction goals, team metrics, etc. Understands the goals of the entire organization and actively participates in achievement of those goals. Work well with Engineering Department to support their business needs. Takes responsibility for tasks and decisions as documented in all processes and procedures. Has willingness to update processes, training and procedures as needed. Skills and Attributes Fluent English, Turkish and 3rd Language (German, French, Italian or Spanish) Very customer service focused Technically minded with the ability to understand, converse and provide solutions to an IT literate audience Excellent knowledge of troubleshooting theory Excellent organizational / administrative/technical skills with ability to prioritize as necessary Extremely skilled in written troubleshooting Mature attitude Software and Hardware Certificates required, or equivalent Experience and Education At least two years experience in a Tier 2 role, or similar. Previous Fleet Rotation experience advantageous Experience in resolving technical, systems and/or perception issues with customers 0.0000 Speciality: Other IT & Telecoms. Location: Cork, Ireland Wed, 22 May 2013 02:47:20 +0100 http://www.workcircle.co.uk/click?j=140131151&from=feed http://www.workcircle.co.uk/click?j=140131151 Ref: 1358 Sales Support Administrator Hampshire £22-£25,000 Opportunity: This is a busy, varied and responsible support role. Environment: A well established and successful IFA with a fantastic client service ethic Responsibilities: The successful candidate will be working in a team undertaking all aspects of support to advisers and technical paraplanners except report writing. This includes organising letters of authority, preparing for client reviews for meetings ie valuations, documentation reviews, reconciling fees, obtaining quotes, submitting new business and instigating processes using Avelo. Essential: Experience of working in an IFA environment, ability to work within defined business processes, prioritise and plan a busy work load. Desired: Experience of Avelo would be advantageous, Progress with CFP would be beneficial but not essential. Experience of platforms beneficial. 20000.0000 Speciality: Paraplanning. Location: Hampshire, South East England Wed, 22 May 2013 02:46:31 +0100 http://www.workcircle.co.uk/click?j=144330882&from=feed http://www.workcircle.co.uk/click?j=144330882 We are lookingto increase our network ofIT Desktop Engineers with eCRB clearance and CSCS cards for potential work this summer. We work with engineers on a flexible, self-employed basis, and jobs can last anything between one day to one month or year. Ideal candidates will have demonstrable experience in a field or on-site engineering role, resolving hardware and software faults, alongside supporting Microsoft Windows XP/Windows 7 and Microsoft Office applications. As well as technical skills and experience, all our IT desktop support engineers should have excellent communication skills, be dedicated and focussed on delivery and have a strong customer service ethic. They should also be educated to GCSE-level or equivalent as a minimum. Who we are Orderwork is a unique company providing IT services to a range of clients in the UK across a broad variety of industries. We are able to offer a flexible and cost-effective service thanks to our database of experienced self-employed IT professionals, which encompasses everything from IT desktop support analysts to architects. IT jobs can last one day or several months, and individuals can accept as many jobs as they like via our innovative web-based portal tool. Please note that due to candidate volume, only applications we wish to take further will be contacted. This job was originally posted as www.totaljobs.com/JobSeeking/IT-Desktop-Support-Engineers-Level-1--w-CSCS-card+eCRB_job56216935 Location: Sheffield, South Yorkshire, UK Wed, 22 May 2013 01:42:09 +0100 http://www.workcircle.co.uk/click?j=143510534&from=feed http://www.workcircle.co.uk/click?j=143510534 The Ski Club of Great Britain is a recreational snow sports club, founded on May 6, 1903. It is a not-for-profit organisation. See www.skiclub.co.uk Job Description Ensure all Customer calls are handled quickly, courteously, efficiently and in a professional manner updating customers regularly in the event of any delay. At least by the end of each working day, if not resolved in 2 days, issue must be escalated to Line Manager Ensure all IT related issues are logged in to the ticket system Be able to work independently Ensure detected issues are responded to and logged within 15 minutes of being flagged by the monitoring system. Ensure all customer problems are resolved within the SLA agreement times and no customer is left unable to work for longer than an hour. Maintain up-to-date customer files. Liaise with 3 rd Party providers. This job was originally posted as www.totaljobs.com/JobSeeking/Systems-Support-Engineer-with-Ski-Club-777_job56167204 Location: South West London, London, UK Wed, 22 May 2013 01:23:39 +0100 http://www.workcircle.co.uk/click?j=143509883&from=feed http://www.workcircle.co.uk/click?j=143509883 Support Engineer My client has a vacancy for a 1st/2nd Line Support Engineer to join their very busy Support department based in the Bristol office. To be a serious candidate for this opportunity your skills/experience will be similar to - Windows desktop OS's Windows Server 2003, 2008 Small Business Server 2003, 2008 Exchange server Virtualisation Networking, Switches, Routers ADSL, FTTC Configuring PDA devices Backups, Anti-Virus apps. Good customers service skills Working under pressure Good team player Ability to work from own initiative Call logging and admin skills This job was originally posted as www.totaljobs.com/JobSeeking/Support-Engineer_job56165544 Location: Bristol, Avon, UK Wed, 22 May 2013 01:23:04 +0100 http://www.workcircle.co.uk/click?j=126397079&from=feed http://www.workcircle.co.uk/click?j=126397079 Home Care Assistant / Support Workers Jobs £7.00ph to £8.60ph + 30 ppm Mileage allowance Multiple Full and Part time job vacancies throughout Harrogate and surrounding areas, including Harrogate, Wetherby, Ripon and Boroughbridge. Full Driving Licence and access to a car is essential Health and Social Care Jobs have multiple Full and Part time vacancies for passionate and caring Home Care Assistants / Support Workers throughout Harrogate and surrounding areas including Harrogate, Wetherby, Ripon and Boroughbridge. We are looking for experienced Home Care Assistants / Support Workers as well as caring, supportive people who would like to work in Care who have a real passion to make a difference to people’s lives and experience the satisfaction that this brings. We offer full training as well as the career progression for anyone wanting to progress within the organisation. Our client based in Harrogate specialises in providing the highest level of care to enable individuals to continue living in their own homes with all the support and care needed to help them achieve maximum independence. They are growing rapidly throughout Yorkshire and offer long term stability and regular working hours. As a Home Care Assistant / Support Worker you will assist our clients with personal care tasks which could include washing, dressing, undressing, showering, bathing, oral hygiene, toileting and getting in and out of bed. You may also assist with mobility using the appropriate equipment provided and prepare meals and drinks when necessary. As part of your role as a Home Care Assistant / Support Worker you could also do shopping, assist with medication and assist with Doctors appointments or to attend clubs or days out. YOU need to be a car driver as you will be expected to drive to and from our client’s homes to enable people to receive their care on time. As a Home Carer in Harrogate and surrounding areas, including Harrogate, Wetherby, Ripon and Boroughbridge. you will need to be flexible, well organized and able to follow instructions. Here is a list of essential and preferred requirements for the position: ESSENTIAL A clean driving licence with access to your own car Good communication skills A compassionate nature A good standard of personal hygiene and be of a smart appearance To be self motivated with a wish to progress in the profession A willingness to take part in training and to put that knowledge to good use in the care of the clients The availability of two recent satisfactory references, one must be from your current/previous employer Health Social Care Jobs act as a Recruitment Agency on behalf of our candidates and clients, we specialise in permanent recruitment nationally throughout the Health and Social care sectors.We are experts in Domiciliary care, Elderly, Learning Disabilities, Mental Health, and Social Housing recruitment and have over 10 years’ experience in the Sector, please visit our website www.healthsocialcarejobs.co.uk and view our testimonials to find out how we differ from other Recruitment Agencies and can help you with your recruitment needs. This job was originally posted as www.totaljobs.com/JobSeeking/Home-Care-Assistant--Support-Workers_job54951877 Location: Knaresborough, North Yorkshire, UK Tue, 21 May 2013 11:51:22 +0100 http://www.workcircle.co.uk/click?j=136319174&from=feed http://www.workcircle.co.uk/click?j=136319174 A small bouitique IFA Practice based in the City of London currently have a requirements for an entry level IFA Support Aministrator to join their team. The purpose of the role will be to support the Financial Planning team, the principal duties of this role will be to produce client valuations, obtain illustrations and quotations, schedule appointments and meetings, prepare documentation, database management, deal with telephone calls from clients and product providers, general department administration and filing duties.The successful applicant will need to be able to plan and prioritise their own workload, be able to communicate with colleagues and clients in a professional manner and be a good team worker. The role will suit candidates who have a minimum 12 months working within either another IFA or provier environment. My client offers full backing for market qualifiation along with clear, structured career development. 22000.0000 Speciality: Sales Support. Location: City Of London, London Tue, 21 May 2013 08:51:18 +0100 http://www.workcircle.co.uk/click?j=137976919&from=feed http://www.workcircle.co.uk/click?j=137976919 2nd Line Support Analyst - City London Our Client is City based law firm looking to recruit 2nd Line Support Analyst. They are looking for an experienced IT 2nd Line Support Analyst to provide first and second line support to all computer users in the use of the firms’ hardware and software. The key elements of the role include, receiving and logging all calls made to the department, resolving and escalating problems and assisting in office moves. You will have at least 2-3 years previous experience working as an IT Support Aanalyst, preferably within a Law Firm environment. You will be comfortable communicating with personnel at all levels throughout the firm and be a team player. The salary for this role is expected be in the range £24K - £32K. Please forward your CV in MS Word format ASAP. 24000.0000 Speciality: 2nd Line Support. Location: City Of London, London Tue, 21 May 2013 07:22:53 +0100 http://www.workcircle.co.uk/click?j=137976906&from=feed http://www.workcircle.co.uk/click?j=137976906 SAP Support Consultant - in Northern France We require a SAP Support Consultant for a project near Lille in Northern France. You must be able to speak and communicate in French and be able to be write reports in English. For this role you must have at least 1 to 2 years experience of working with SAP and with any SAP modules. The Client will consider experience of any modules of SAP from FI, CO, HR etc.. and experience either within Implementation, Support and/or Consultancy with at least 6 to 12 months experienc of SAP. The Client will also consider Junior SAP Developers or Consultants with between 6 months and 2 years experience. The role will be based near Lille Northern France. The rate is negotiable but please send an indication of your current daily rate and your required rate in Euros. Please send your CV in MS Word format. 0.0000 Speciality: Consultant. Location: Lille, France Tue, 21 May 2013 07:22:52 +0100